Asked if you'd like a soda while you wait for carry out -- then charged $3 for it?

Anonymous
Is that a bit scummy?
Anonymous
Yes. One place we frequent usually offers a drink for the kids when we pick up, and it’s always free.
Anonymous
Huh?

Of course you pay for drinks in a restaurant.
Anonymous
Anonymous wrote:Huh?

Of course you pay for drinks in a restaurant.


You have misinterpreted the scenario. I’ve had situations where I was picking up carry out and they were running behind and they gave me a free drink. It sounds like that’s what op was expecting, not that they were going to add it to her order.
Anonymous
That is tricky of them. They are making it sound like the drink is a consolation for having to wait for the order.

I don't like when restaurants ask "do you want the salad or soup with it?" It is definitely phrased to make it seem an option is included with meal. I always read the menu carefully but know lots of people aren't as careful.
Anonymous
Unless they specifically say “on the house” when offering, I’d assume I am going to be charged for it
Anonymous
So just deduct that $3 from the tip?
Anonymous
Anonymous wrote:Huh?

Of course you pay for drinks in a restaurant.


It is implied the drink is a free courtesy. Furthermore, you aren't typically going to finish the drink in a few minutes nor require refills which would be provided if you were a seated guest.
Anonymous
What restaurant?
Anonymous
And there's no way to clarify if it's free without sounding like a cheap*ss.

Q: Would you like a soda while you wait?
A: ...for free?
Anonymous
Anonymous wrote:Unless they specifically say “on the house” when offering, I’d assume I am going to be charged for it


This.

But also really, personally, if I'm saying "yes" it is because I am thirsty and really want a drink, even if I am paying for it (which personally I'd expect unless told otherwise) and otherwise declining. I'm not taking it just on some assumption it is free. And if this is about waiting a few minutes for a carry out order - I don't consider that inconvenience. I actually prefer that; it is fresher food than sitting waiting for me.
Anonymous
Anonymous wrote:That is tricky of them. They are making it sound like the drink is a consolation for having to wait for the order.

I don't like when restaurants ask "do you want the salad or soup with it?" It is definitely phrased to make it seem an option is included with meal. I always read the menu carefully but know lots of people aren't as careful.

+1. This happened to me at Macaroni Grill and I haven't been back since (no loss since the food isn't great anyway). And yes I did take it out of the tip. I don't appreciate being scammed, which is also what happened to OP. Gross and these staff know exactly what they're doing - they probably are angling for a bigger tip by increasing the bill.
Anonymous
Anonymous wrote:
Anonymous wrote:That is tricky of them. They are making it sound like the drink is a consolation for having to wait for the order.

I don't like when restaurants ask "do you want the salad or soup with it?" It is definitely phrased to make it seem an option is included with meal. I always read the menu carefully but know lots of people aren't as careful.

+1. This happened to me at Macaroni Grill and I haven't been back since (no loss since the food isn't great anyway). And yes I did take it out of the tip. I don't appreciate being scammed, which is also what happened to OP. Gross and these staff know exactly what they're doing - they probably are angling for a bigger tip by increasing the bill.


I really doubt someone is offering a $3 soda as some "scam" for an increased tip, even with someone who tips 20%. Mor elikely they are simply offering a service - if it is not wanted decline.
Anonymous
I have had that same scenario and I think it’s ambiguous so usually I decline, although sometimes I ask for a glass of water.

I guess I don’t think you can assume it’s free although I get why you are annoyed.
Anonymous
Anonymous wrote:
Anonymous wrote:Huh?

Of course you pay for drinks in a restaurant.


You have misinterpreted the scenario. I’ve had situations where I was picking up carry out and they were running behind and they gave me a free drink. It sounds like that’s what op was expecting, not that they were going to add it to her order.


Wow... You read all that from OP's post?

- dp
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