We’ve been at Bright Horizons and a large church full day preschool program.
Less staff turnover at the church, they think of it as a calling and many are older women who would have otherwise been SAHMs.
Processes were better documented and communications were better at Bright Horizons. They had regional and many national leaders who audit and monitor the locations. The church main office staff are less professional and less educated than at BH. Also they just change things when they want - like shorter hours due to staffing - and ask us to pray for a resolution (insert eye roll).
The church asks us to treat it like a business when they want money and contracts, but whenever they mess up or they can’t deliver services they ask for prayers and grace from the “family”. At least at BH it was very clearly a business transaction and I wasn’t told I needed to pray about the concerns I raised.
All that said, the church is so much cheaper I just deal with the annoyances. My kids were and are happy and well taken care of both places.
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