Anonymous wrote:This past summer, I hired a woman to do a full cleaning of our house 1x/week 9:00-5:00. It seemed to work out. Around November, I asked her if she had any afternoons free to help with extra housekeeping and driving my teenage kids. She said she had two additional afternoons free from 3:00-6:00 but that there were times she'd need off for commitments to her kids, etc. She started coming those two afternoons as well.
Turns out she takes a lot of afternoons off... I'd say every other week, she only works one out of the two extra afternoons. This wouldn't be that big of a deal, except she doesn't tell me until a few days before (she told me last Thursday that she wouldn't be coming today). This happens often and her reasons are not last minute - today she wanted off for Valentine's Day, last time it was her daughters birthday, before that it was the winter concert at her kids' school. All things I'm totally fine if she wants to take off for, but all things she obviously knew about well in advance and could've told me about.
I've asked her to give me advanced notice before, but she ignores that, so this last time I asked if she could give me a calendar for the next 6 weeks or so of days that she knew now that she wanted off. I told her it was understandable that things would come up last minute, but to tell me about things she knew. She got angry, and said that since I didn't pay her vacation days and holidays, she didn't have to show up if she couldn't make it and didn't have to tell me in advance.
I was stunned. I do pay her for the housekeeping days that fall on holidays, so we're talking about 2x a week for 3 hours each day, where she only is available every three out of the four days. When I've had full time nannies, I have given them paid vacation and holidays, but I haven't necessarily done that when we've had part time help (mostly college students who are also constantly changing around their schedules, so they appreciate that I am flexible to let them work when they're available, and just let me know in advance when not). I feel it's unfair of her to ask to be treated like a "real" employee but also let her pick and choose when she works. The benefit of getting paid vacation and holidays comes when you are reliably able to work all times besides when you're taking vacation and holidays. Is it unfair that I think this way?
What should I do? Start paying her holidays and give her like one vacation day off per month paid, the rest unpaid? Or tell her that the arrangement of paid holidays/vacation can only hold if she stops taking so many days off, period, whether they're paid or unpaid? Let her go because she's disgruntled now and/or because I'd be worried that in the future she'd be unhappy and not tell me? What do you guys think?
This isn't working, I'd let her go.