Anonymous wrote:The nanny is right in this instance and the employer is wrong.
As stated above, OP, stay calm and pleasant and open. Your employer doesn’t understand and is angry with herself for screwing up her family’s vacation planning. Be patient with her but firm.
It’s the beginning of March. It’s not crazy for MB to think there was still time to change her mind, esp. if she gave notice about the April dates casually. While MB is mostly in the wrong, being “firm” about this with a newish employer does nothing to work towards a good rapport or build a positive and successful working relationship. I am a nanny but I can say there are times when I am not perfect and an employer who took a screwup on my end as a chance to be “firm” with me would not make me want to go out of my way for them in the future. So OP, take a moment to think through all the options that might work for you (they cover your cancellation costs, you split the difference and take 2 or 3 of the April days as “nanny’s choice” days, you agree to take April as “nanny’s choice” week and they give you X other perk instead, etc.) and go in prepared to be clear about your boundaries but open to problem-solving with them.