Anonymous
Post 05/06/2019 05:36     Subject: Cultural Care “Suitability Review” for Three Rematches

Anonymous wrote:Sounds like you are the common denominator or are too dumb to pick well.

Maybe a suitability review is warranted.


Do you look through the rematch documents? Do you have any clue how hard it is to find the truth about the rematch issues after the agencies shine them up? An AP who hits a child is changed to different discipline structure. An AP who caused an accident is said to need a little driving help. An AP who is lazy and slept through afternoon duties is looking for a relaxed household. When a family has little time to scramble together childcare because the last AP did something that means she needs to be gone NOW, they have to take their chances. And sometimes, it means another dud, because the agency obfuscates the real rematch reason and won’t let them talk to the previous family.
Anonymous
Post 05/06/2019 05:28     Subject: Re:Cultural Care “Suitability Review” for Three Rematches

Anonymous wrote:
Anonymous wrote:A family that initiated three rematches in under a year gets a review. I’m a nanny who has been hired twice by families who went through it; while both passed, it left a bitter taste, and they voluntarily left the program. Unless the AP had legally documented issues (several tickets count, warnings don’t, accidents are golden for this), the family may or may not come out. The more reasonable the APs’ complaints, the less likely it will be.

If you’re going through a review, I hope you have everything in writing. You NEED to show that you got three duds, or you’ll be out of the program. Anything in writing, so warnings, emails to LCC about reset or support conversations, emails to AP about setting extra alarms (to not be late)/safety issues, emails to school/daycare if you had to verify what happened that way, etc. If you have any idea what APs said about you, be as prepared as possible to deal with it. Be calm and collected, and good luck!


DP but do you think the family’s needs were not consistent with the program? Like that they especially needed a nanny?


No.

Both families had split shift, children in part/full time school. Neither expected unreasonable chores. Rematch reasons included safety (putting the child at the street end of the driveway while she was at the garage door, to toss the ball, and other safety/common sense issues), unreasonable reactions to behavior (AP destroyed child’s things on purpose; abusive punishment) for family one. Family two rematched over driving (backing into things three times in a week, over $700 damage), sleeping through pick up twice in a week and stealing.
Anonymous
Post 05/05/2019 23:55     Subject: Cultural Care “Suitability Review” for Three Rematches

I had two back to back CCAP rematches (two bad personality fits) I left and picked an au pair from another agency and then ended up rematching with her. (She was immature and overwhelmed with boys...). Matched back with CCAP, finished a full year and then on subsequent AP rematched again. Never threatened with any ‘review’.

If you are looking at a review then there’s something going on with your family that is warranting it. I’ve had 4 rematches in 2 years and never faced it.
Anonymous
Post 05/05/2019 23:35     Subject: Cultural Care “Suitability Review” for Three Rematches

Anonymous wrote:
Anonymous wrote:Sounds like you are the common denominator or are too dumb to pick well.

Maybe a suitability review is warranted.


Hello CCAP employee!


Nope.
Just a seasoned HM.
Anonymous
Post 05/05/2019 19:51     Subject: Cultural Care “Suitability Review” for Three Rematches

Anonymous wrote:Sounds like you are the common denominator or are too dumb to pick well.

Maybe a suitability review is warranted.


Hello CCAP employee!
Anonymous
Post 05/05/2019 17:51     Subject: Cultural Care “Suitability Review” for Three Rematches

Sounds like you are the common denominator or are too dumb to pick well.

Maybe a suitability review is warranted.
Anonymous
Post 05/05/2019 16:30     Subject: Cultural Care “Suitability Review” for Three Rematches

APC didn’t let us rematch after three APs in a row ended poorly - after we had had two great years with CCAP. The first APC ap was a total dud who was unable to engage my children at all. She was sent home after a second family also rematches her within the first couple of weeks. The second APC AP ran two red lights the first time we went driving and kept insisting that stop signs were optional. We were her second family, and APC sent her home as well. When the third one screamed at my daughter and later said she was “possessed” and needed to be “exorcized,” we told Lcc to pick her up. She was also sent home, but somehow APC decided we were not suitable to host. So we went back to ccap and have had another ten great years of hosting.
Anonymous
Post 05/05/2019 16:19     Subject: Re:Cultural Care “Suitability Review” for Three Rematches

Five years ago ccap didn't let us match again after two rematches. They were just starting this stupid process with families at that time.our firs ratch was a girl who came knowing we plan to get pregnant, and when we did, asked for a rematch because she didn't want to care for a baby. The second one eloped with her boyfriend after three months here on the last day of her two week rematch, while lying to the agency that she was looking for the new family. Of course ccap didn't refund all our money. I never recommend this agency to anyone since then. They are into that your money and heavily on the side of au pairs.
Anonymous
Post 05/05/2019 14:35     Subject: Cultural Care “Suitability Review” for Three Rematches

We only had one rematch but the CCAP wanted to have a conversation with us about "our suitability for the program". Ridiculous. This was because we went into rematch with our AP for safety reasons and we said we could house her for a few days after the 2 week period is over, but no more than that. CCAP and the AP had a side discussion and decided on a date that was one week beyond what we agreed to---and nobody told us, so we brought it up and put our foot down. That's when cCAP tried to tell us we need to talk about our suitability for the program, and then I presented them with all kinds of documentation that we were abiding by the rules and then some. Needless to say, we are no longer with CCAP.
Anonymous
Post 05/04/2019 19:24     Subject: Cultural Care “Suitability Review” for Three Rematches

This happened to us with CCAP! So incredibly frustrating and we ultimately left the agency because they treated us like we were just this side of criminals.
Rematch 1: friendly rematch, both we and AP agreed she wasn’t able to manage complex schedules. We still stay in touch.
Rematch 2: chronic liar (including to LCC), forgot to pick up our kids several times, multiple car accidents including a hit and run. Our LCC refused to recommend AP to continue I the program. CCAP decided we must not have clearly communicated with the vulnerable young girl (our 26 yr old extension year AP!) and let her continue, while giving us a stern lecture about making our expectations clear. Unbelievable. This au pair literally committed a CRIME.
Rematch 3: AP came to us in rematch from what she described as a horrible unwelcoming family. Turns out she was suffering from depression and had a lot of personal issues. Refused to see a counselor, said she was going to rematch so a family with fewer kids so she could be happy (she initiated rematch), she ended up keeping her profile set as “busy for personal reasons” so she could run out the clock on rematch and just go home. CCAP again acted as if it was all our fault that this girl had requested her second rematch in four months. Sigh.

So, we decided we were unwilling to commit any more $ to an agency that treated us like we were the bad guys regardless of actual facts, and switched to APC. Which we have LOVED. Our former LCC also quit CCAP and applied to APC instead!
Anonymous
Post 05/04/2019 17:44     Subject: Re:Cultural Care “Suitability Review” for Three Rematches

Anonymous wrote:A family that initiated three rematches in under a year gets a review. I’m a nanny who has been hired twice by families who went through it; while both passed, it left a bitter taste, and they voluntarily left the program. Unless the AP had legally documented issues (several tickets count, warnings don’t, accidents are golden for this), the family may or may not come out. The more reasonable the APs’ complaints, the less likely it will be.

If you’re going through a review, I hope you have everything in writing. You NEED to show that you got three duds, or you’ll be out of the program. Anything in writing, so warnings, emails to LCC about reset or support conversations, emails to AP about setting extra alarms (to not be late)/safety issues, emails to school/daycare if you had to verify what happened that way, etc. If you have any idea what APs said about you, be as prepared as possible to deal with it. Be calm and collected, and good luck!


DP but do you think the family’s needs were not consistent with the program? Like that they especially needed a nanny?
Anonymous
Post 05/04/2019 16:29     Subject: Re:Cultural Care “Suitability Review” for Three Rematches

A family that initiated three rematches in under a year gets a review. I’m a nanny who has been hired twice by families who went through it; while both passed, it left a bitter taste, and they voluntarily left the program. Unless the AP had legally documented issues (several tickets count, warnings don’t, accidents are golden for this), the family may or may not come out. The more reasonable the APs’ complaints, the less likely it will be.

If you’re going through a review, I hope you have everything in writing. You NEED to show that you got three duds, or you’ll be out of the program. Anything in writing, so warnings, emails to LCC about reset or support conversations, emails to AP about setting extra alarms (to not be late)/safety issues, emails to school/daycare if you had to verify what happened that way, etc. If you have any idea what APs said about you, be as prepared as possible to deal with it. Be calm and collected, and good luck!
Anonymous
Post 05/04/2019 08:08     Subject: Cultural Care “Suitability Review” for Three Rematches

I’ve only heard of one family getting kicked out of the program so it must be rare. If you have always followed the rules I can’t imagine they will kick out out.
Anonymous
Post 05/04/2019 06:32     Subject: Cultural Care “Suitability Review” for Three Rematches

Is this for a host family or au pair? I’ve never heard of such a thing. I am sure there are some families as well as some au pairs who don’t belong in the program.
Anonymous
Post 05/03/2019 23:57     Subject: Cultural Care “Suitability Review” for Three Rematches

Has anyone been through this and survived the suitability review, or is it a given that a suitability review results with removal from the program.