Anonymous wrote:I think telling them that you absolutely need to be out the door by 9:30, but they are consistently late by 15 or so minutes from whatever you set time is, so you need to change the set time to 9:15 on those days so that if they are late you still get out when you need to.
That will make it clear.
Anonymous wrote:Anonymous wrote:I think if you accept they are 10-15 min late all the other days, you can't expect them to know that being late on Thursday is really not ok.
You can either reiterate to them that you need to be out by 930, not even 931 and that if it happens again, you will have to charge a late fee.
I do think there is probably some "well she's fine with the other days so I'm sure its not really a big deal on Thursday' thoughts going on
I agree that they think lateness the other dates are OK so Thursday must be OK as well. I’m hesitant about the late fee because some people won’t care and they will pay the late fee or you will threaten the late fee and actually never follow up with it so you have I agree that they think lateness the other day OK so Thursday must be OK as well. I’m hesitant about the late fee because some people won’t care and they will pay the late fee or you will threaten the late fee and actually never follow up with that so you have lost even more ground.
Anonymous wrote:I think if you accept they are 10-15 min late all the other days, you can't expect them to know that being late on Thursday is really not ok.
You can either reiterate to them that you need to be out by 930, not even 931 and that if it happens again, you will have to charge a late fee.
I do think there is probably some "well she's fine with the other days so I'm sure its not really a big deal on Thursday' thoughts going on