Actually, Care.com IS confusing when it comes for the nanny to giving consent about the background check. Basically there are 3 ways for the nanny to get there, and 2 out of 3 will require nanny to pay $ that the family already paid for (but then the nanny owns that check).

OP, please ask your nanny to to go the message in her mailbox on the site and follow links from there. If she tried to do it from her profile it will require her to pay. It took my nanny a few hours to figure it out, and I'd consider her technologically OK. It is just Care trying to make extra $ on the nannies.

For previous nannies I ordered a more in depth investigation than Care does and did not see too much differences -- and honestly all of them are limited to "whether the nanny was caught with any crimes" or not. All the good checks (including Care Preferred checks) include a check by county where the nanny lived whether there was any record with local courts. It is a necessary thing to do -- and I agree not sufficient -- but then it is not a more in depth check but more references that I rely on. If your potential nanny committed a crime (e.g., stole something from a family she worked for), but was not caught/accused in court by the family there is no way you'll find out about it from any check.

The nanny that is less tech savvy could be a plus in my -- less facebooking and texting while she watched your child

Anonymous wrote:Why you would even consider hiring someone that can't click a few buttons on a website without her husbands assistance is beyond me. Seems like you are just asking for trouble. Can't you find someone slightly brighter and more independent?

Please troll elsewhere. There is no need to be unkind and you have no idea what OP's needs or this nanny's qualifications might be.

OP, I haven't done checks through care either, but from what I've heard, Nanny Deb is spot on. Either way, I think you have to go with your gut in this situation.

Why you would even consider hiring someone that can't click a few buttons on a website without her husbands assistance is beyond me. Seems like you are just asking for trouble. Can't you find someone slightly brighter and more independent?

Frankly, I would find a background check company and have the check run independently from Care. That goes for whoever you choose to hire, not just this woman, obviously.

As a nanny, I find any Care check to be insufficient, to be honest.

Hi Nannies

I am having difficulty getting a new hire to submit her preferred background check via care.com, and finally got her preliminary background check.

I am paying for it, so it is no cost to her, only time.

She is not the most tech savvy woman, so her husband takes care of things for her, so I am assuming this is not the issue.

My gut is telling me this may no longer be a good fit, but I am not sure if I am being paranoid or this is a valid concern.

I would appreciate any insight on the user end re: difficult of submitting the preferred background check to a potential employer.

Thank you!