Anonymous wrote:Contact care.com and complain. They will take the review off

They absolutely will not. They will instruct OP to contact the reviewer and ask for it to be taken down but they will do nothing about it from their end.

Contact care.com and complain. They will take the review off

Anonymous wrote:if you can respond, I'd say I never worked for this person, you interviewed and they agreed to your rate, then lowered it substantially when offering the job.

I don't think parents should be allowed to leave a review for anyone who hasn't actually worked for them. there should be a button you have to click before closing the job, or to avoid being billed another month that indicates you hired X nanny (or no one) and then you can leave a review for the many you hired andno one else. the nanny should have to click something saying yes it's true they hired me and then can get a review.

I don't necessarily agree with this. I don't have an issue with a family who only tried to interview a nanny, and she was a no show or did something crazy, and them leaving an honest review. I don't like, however, that care.com does nothing to mediate disputes, and allows libelous reviews from bitter parents, as well as the myriad of other shady practices the website employs (why is there an option to post jobs for $5/hour????)

if you can respond, I'd say I never worked for this person, you interviewed and they agreed to your rate, then lowered it substantially when offering the job.

I don't think parents should be allowed to leave a review for anyone who hasn't actually worked for them. there should be a button you have to click before closing the job, or to avoid being billed another month that indicates you hired X nanny (or no one) and then you can leave a review for the many you hired andno one else. the nanny should have to click something saying yes it's true they hired me and then can get a review.

I have hired both my nannies so far on care.com. For what it is worth, if I saw that negative review, accompanied by a professional and matter-of-fact response (such as Poster 4 wrote), I would not count it against you in the least.

Honestly, it makes the potential employer sound like a bit of a nutcase. People receive and turn down job offers all the time when they find the compensation insufficient. It has nothing to do with a person's dedicated to their field. It has a lot to do with needing to pay bills/being valued for the dedication you have demonstrated.

Anonymous wrote:The sad thing is that many employers won't even look at a nanny that doesn't have all 5 star reviews. They won't even open the profile. I cant stand care.com. They are all about the money and don't give a crap about the nannies.

I've never had anyone write a review on my profile. I've never had a problem finding a nanny job. However I just look for full time work and once I have that I delete my profile and then renew it 2 years later when I need a new job.

Anonymous wrote:I did write a response along the terms of what pp #4 said. I did contact care.com but they can only remove its with the reviewers permission. I'm just hoping my other 2 positive reviews will outweigh the negative one.

I would rather not make a new one as I am taking to multiple families via that site, have a background check newly runned and I'm a member.

I'm #4. That really sucks. Could you politely email the family again to explain your position and request that they remove their comment? Might be worth a shot. Unlikely, but maybe.

Anonymous wrote:The sad thing is that many employers won't even look at a nanny that doesn't have all 5 star reviews. They won't even open the profile. I cant stand care.com. They are all about the money and don't give a crap about the nannies.

This completely. Nannies should boycott that site, and sittercity as well. They both make a ton of money off of us as their "product", but don't really give two shits about us or doing anything to keep us happy. Without us, they'd have no product, and parents wouldn't pay to use them. A website that served the interests of parents and nannies equally would attract a much higher caliber of nanny and be worth the cost to parents.

The sad thing is that many employers won't even look at a nanny that doesn't have all 5 star reviews. They won't even open the profile. I cant stand care.com. They are all about the money and don't give a crap about the nannies.

I did write a response along the terms of what pp #4 said. I did contact care.com but they can only remove its with the reviewers permission. I'm just hoping my other 2 positive reviews will outweigh the negative one.

I would rather not make a new one as I am taking to multiple families via that site, have a background check newly runned and I'm a member.

If you can respond, I would say something like "I interviewed with this family and was clear about my rate at the time of the interview and posted here on my profile. Upon offering me the position, they offered me a rate that was $2/hour lower than my lowest available rate and unfortunately, we were not able to come to an agreement, so I politely declined the position." Leave it at that. It would not affect my opinion of you if I saw that. Alternatively, I wonder if you could contact care.com and politely explain the situation?

This happened to me once. A family wanted me to work for $3 per hr as that was what they paid for daycare. I politely said no thank you. The mom started yelling at me on the phone saying that is the going rate. I explained minimum wage laws. She wrote a bad review and I deleted that account and opened up a new one.

Can you respond to the review?
If so, I would clearly and rationally state exactly what happened, along with a list of your certifications and experience. She will look like the nutbag she is.

OP, I'm an MB and if I saw a review like that on your profile I'd probably roll my eyes. It just sounds like the kind of review someone would leave just out of spite and for no good reason. So it would not affect your chances with me at all.

My current position of 1.5 years is ending ( family moving). I am interviewing with families to line up a position for when this one ends. I have been actively going on interviews and I met with one family I really liked. I stated my rate ($13/hr, in Indiana) and they said it was appropriate and fair. I received an offer Sunday night but the pay is $11 starting. When I mentioned that I won't start at any rate under $13, the mom started trying to negotiate and have me come down to $11. I politely thanked them and turned the position down. Well I wake up today with a bad review ( care.com) saying how I'm greedy and my only motivation is money .

That is hugky untrue but I am well qualified, educated and have many certifications and childcare classes. I can't even make a living off of $11 after taxes. Now I'm worried it will affect my chances with other families. What do I do?