I'm a nanny have a great job that I've been at happily for four years but still use care.com for occasional gigs/pet sitting jobs on the side. About a month ago I had someone email me about a job that was clearly not within the hours I have under my availability, but it's not a big deal, I receive quite a few of these read them, respond with a very polite decline in regards to my schedule, and move on.
For whatever reason this week I had read the message through my email but had been caught up in a busy work and school schedule and forgot to ever log back on to care to email the inquiring family back. Exactly 6 days after they emailed me, I received negative feedback, saying I was irresponsible because I'd promised on my profile (which was made over 7 years ago) to respond within 2 days and I hadn't responded to them in nearly a week. I'm just so mad about this review. It's my only one so now my profile shows an awesome one star! I don't find most of my long term jobs on here so it's difficult for me to ask for other reviews. I just think it was really unnecessary for me to receive a review about not responding...we'd never spoken before, she knew nothing about me, my life at the time, and now this reflects on my ability to get jobs through care.
What's everyone's thoughts here? Was the mom justified? I'm looking for honest opinions so give 'em to me!