Hi. We have 14 mth old b/g twins, and a nanny who has been with us for a year. She (A) is terrific - I trust her completely with my babies, our home, cars, etc... and I feel absolutely certain that our children will come to no harm in her care and are showered with love. A is an experienced nanny, though not a "career" nanny - rather someone who has made a life of caring for others in many ways - she prefers babies but she has also done elder-care, housecleaning, etc... She lives with a family for whom she was formerly a nanny (right down the street from us), thrives on being part of a family, and is a lovely, dear, caring soul. I hope she is with us for many years (as long as we can afford to keep her).
Here's my challenge and what I would welcome thoughtful advice on. A is a very emotional person and she responds very emotionally any time either child is uncomfortable. (For instance, when they get shots at the doctor A sobs longer and harder than the babies.) Yesterday I came home and my son had a slight fever, a runny/congested nose and a bit of a cough. He hadn't napped well and was cranky and fussy. A reported that he cried a lot at naptime and she cried too because he felt so badly. She then made several comments implying that he was sick because I didn't dress him warmly enough, telling me (critically) not to let him cry at night, saying she wished she could take him with her, worrying about him, etc...
This is not an entirely new dynamic and it is generally one I can manage. A feels no one can/will care for the babies as well as her - even their mother. Generally it's fairly harmless and I see it as the minor flip side of the much greater positive benefit she brings to our family. However, last night I had to stop her and say clearly that I obviously will not let my son cry when he is sick, that babies get colds and that's ok, etc... I think I made it clear, without being unpleasant, that her criticism of me was not ok. I also said that I was sure that she had dealt with hundreds of common colds in her career and that I thought she had done all the right things (acetominophen, nasal rinse, etc...).
I believe it takes a unique, special person to be a loving nanny - especially with twins at the toddler stage. I value A and consider the trust I have in her to be the absolute most important thing - I am willing to work around all sorts of individual quirkiness, including her occasional comments implying that no one can provide better care than her, in return for the care my children receive. But, I need to be respected and can't allow her comments to fester in my head.
So my question for all of you - especially nannies, is how to have a conversation with A that is gentle, firm, supportive and clear about these kinds of comments being upsetting and inappropriate? I should mention that english is a second language for A (and I don't speak her native language) so while we have no problem communicating most of the time a delicate, nuanced conversation as is needed here is often difficult. Perhaps I'm answering my own question in writing this, but I would still welcome your thoughts - especially if you have been on either side of a similar dynamic.
Please remember that I value A and this is about clarifying and improving our relationship before this becomes a bigger more damaging issue. I know some mothers would find this simply unacceptable, and I respect that, but that's not the feedback I'm looking for here.
Thanks much!