Reply to Cultural Care “Suitability Review” for Three Rematches

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[quote=Anonymous]Our experience with CCAP this year was a complete disaster. We joined the agency last July and after three lousy APs, we were offered a "suitability review" but just decided to leave the program. I don't know why anyone would want to stay with this company when their oversight is such crap, and the candidates are so poorly trained and have no idea what the job is and what it means to be an au pair.

First AP failed to mention during matching that her parents owned the equivalent of Nestle in her home country (or that she spent summers at their beach house). So while she was very intelligent and curious and warm, she had absolutely zero knowledge of domestic responsibilities or childcare.  She had never washed a dish, cooked a meal, scrubbed a toilet, or made a bed in her life. She would walk by the piles of toys and kids clothes on her way out to her class at Georgetown (which she paid for herself but used our $500 educational stipend as a deposit for). She pitched a fit when our cleaning people didn't clean her bathroom, and demanded to know when her au pair suite was going to be cleaned. And she was the best of the three!

Second AP was a teenage rematch who had a car accident and lied about it, was caught reckless driving and speeding with our kids in the car. I also caught her sneaking boys into the house and other friends without introducing us or asking permission. Lies about where she took the car.  Immature and sent back home.

Third AP was probably the worst of all.  Also a rematch in her extension year, and decided she wanted to do the least amount of work possible. She claimed that when we matched we told her she would work 15 hours per week (what?!?) and that's why she joined us.  Didn't follow our schedule.  Didn't show up to work.  Didn't come home from partying when she was scheduled to work. Unreliable, burned out, cried all the time, whined that her friends weren't working the schedule she had, all around lazy, nasty, defiant, would stomp around with tears in her eyes, slam doors, and eye roll when she didn't get her way. Drama drama drama - to the point we all avoided her.  I actually think she was having pretty significant mental health issues - all warning signs of clinical depression were there -- and I informed CCAP that I was concerned about this, and they nonetheless put her in rematch.

Done.  No more CCAPs.  [/quote]

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