Reply to What is the understanding regarding "guaranteed hours"?

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[quote=Anonymous][quote=Anonymous]If I am guaranteed a certain number of hours a week and have a set schedule - does this mean I must make up the hours when the parents decided they don't need me for the arranged schedule?

My employers have set a schedule for my working hours - same every week.  When they take the baby to the doctor or take a few hours off during my scheduled hours, they offer to have me work late to make up for the time.  My understanding was that I was guaranteed pay for those hours regardless of whether or not they needed me to work.

I have other commitments during my usual off hours and can never stay late to make up for hours lost.

Please don't attack - if it is generally understood that I am expected to make up those hours or lose the pay, I'll understand.  This is an honest question.   [/quote]

No, there is no general understanding here.  If you expect to be guaranteed pay for a certain schedule rather than for a certain number of hours per week, you need an agreement that says that.  I personally would never agree to that, because I am not going to let my nanny go two hours early with full pay one day then pay time and a half b/c I need her to work late the next night.  However, I'm very clear during the hiring process that we need flexibility re her departure time and she must be available to work late as needed.  If she has a night where she needs to leave at a certain time due to something special, she lets us know and we accommodate that.  We also try to predict late nights at the beginning of the week as best we can.  Beyond that, we guarantee a fixed weekly sum for a set number of hours and we have a typical weekly schedule, but our only guarantee re that schedule is that she won't be required to work weekends or past an agreed-upon time during the week.  [/quote]

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