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[quote=Anonymous]Adding to this thread.. we just ended our 9 month aupair with PROPAIR.  My key bullets: not worth the money, the company is poorly managed, your coordinator usually does not care when the S hits the fan, and the candidates are not good, period.  For parents who need SN au pair- do your self a favor and DO NOT GO THROUGH APEX/PROPAIR

Detail:
(1) they booked our au pair through Paris- she got stuck in the airport for 24 hours because.. she is not smart
(2) then they routed her through Atlanta ... and again.. got stuck for 5 hours until she could get on a flight to Denver
(3) Our Au Pair started dating someone within 48 hours of landing in Denver- which normally would be fine - but she basically did not invest time in our kid or our family
(4) we took her to our mountain house and she basically slept the entire weekend and did not interact with us...
(5) She would disappear for nights and weekends with no notice of her leaving the house, when she was coming back, or where she was going ( we didnt care but early on this new BF was taking her to rural CO)
(6) When we asked her to just tell us when she was going out.. she basically threw a tantrum
(7) We brought her on to do speech therapy with our son... she "was doing speech therapy in the car, while she was driving"... the child needs to see the speech therapists mouth to be able to effecitively mimic whats going on
(8)She literally cant manage our kid.. my husband and I did HOURS of interventions each day for at least 6 months, then it went down to 1-3x a day for the last 3 months
(9) She was rude, entitled, and non emotional - like literally NO EMOTION
(10)I am pretty sure ( like 97%) she LIED about her qualification, her experience with kids, and basically everything ( what she likes, how she spends her time, why she is coming to the us..)

... and the biggest thing... about 3 weeks ago she left burning hot water on in my kids bathtub.. and he was screaming for my husband to come get him out because his feet were burning... AND.. the next day she left a knife on the edge of the counter top in the kitchen 2x!! When I emailed the agency - no response for a week. When I talked to the au pair about it - no acknowledgement that she was in the wrong...

We terminated her contract today and Apex said that (1) they would not let another family - new family talk to me (2) they didnt seem to think it was going to be a problem for our au pair to rematch even though I told them - SHE SHOULD NOT BE AN AU PAIR.. full stop.

Our neighbors went with Cultural Care and their au pair is amazing. We just found someone at Cultural Care who has 2 years experience so we will be her 3rd family.. and the host parents just sang her praises on and on...[/quote]

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