Reply to Mormon Nanny from "Your Child's Nanny" Placment Agency?

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[quote=Anonymous]Well, as the owner of Your Child's Nanny I'm certainly sad to see some of these comments.  First and foremost - I would like to be clear that we have been in business for 17 years and we are not a "Mormon" nanny agency nor do we push Mormon nannies on anyone.  We have nannies of all faiths and many families like hiring Mormon nannies or members of the Church of Jesus Christ of Latter Day Saints for a variety of reasons.

Each family chooses their nanny from a variety of candidates that are screened up front and families are provided screening and references.  No fees are due until the family selects their nanny and no family is coerced into hiring any nanny.  While I recognize that I am not perfect, I also recognize from the comments and timelines some of the families that have commented.  Although there are only a few of the 1500 families we have worked with in 17 years, I will say that there are often issues with the family and that's unfortunate for the nannies as well.  Although the families pay a fee, there are situations in which I have to at times protect young women from working for families who have provided poor working conditions or broken the contract on their end.  This often leads to an angry response.  It's very complicated to represent both sides but as a parent myself, putting young women in the homes of families who have mislead them or mistreated them is not something I will do.

Integrity is my top priority and if you feel I owe you a replacement nanny and have not done so I am absolutely open to you contacting me so we can figure out why your search is not currently active and how to provide you with the replacement that is available to you in the contract with me.

We offer no application fee and no up-front fees.  Families only pay when they are satisfied with the service.  We have far fewer problems with rematching, homesickness or nannies who feel overwhelmed by the job than au pair agencies, but if you choose to hire a nanny for $450/week who has never been a nanny before you do have a higher risk that she may get homesick or be overwhelmed as a first timer; this has happened twice this year (2020).  We have nannies who are far more experienced with proven track records that families can choose to hire as well.  This is why we offer a free replacement, unlike most agencies who charge for replacement fees.

I am happy to right any wrong you may feel has been done with you family and have a discussion about how it can be made right.

Kari Shafer
Your Child's Nanny
503-568-6876[/quote]

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