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[quote=Anonymous]The people who run Cultural Care are the most stupid people you will ever meet in your life. (Samantha Moore and Kristen Tanner specifically). The only people that you might meet that are more stupid then them are the au pairs that they send you. The customer service is the lowest level anything. I have had better service at McDonald’s then with them. They can’t follow through, will lie to you about fees, and frankly don’t really even know what is going on at all (all somewhat critical if you work in customer service...) The agency’s focus is the au pairs and they do not care about the family hosting at all. If any issues come up, they always support the au pair and you end up screwed and paying a 10k no refundable fee and searching the au pair pool of idiots they recruit. They keep the ratio of au pairs to host families low so you are desperate with very few options when you are looking. They have to do this because the au pairs they get are such low level no one would actually want them if they had options. I recently had a Swedish au pair quit because she “didn’t have enough friends and was lonely”. She left the day of the support meeting quit on the spot. The LLC did not even encourage her to stay on two weeks or try even though she was quitting for personal reasons. These girls they recruit are legit from the ghetto and have no experience especially the Swedish ones. My Swedish au pairs friends in other cities were the same- legit ghetto. I am certain they hardly background check these girls. Anyway, I have since tried go au pair and love them! If you want a real agency go with them or au pair in America. Cultural care is a bunch of uneducated unpolished ex nannies running an agency that recruits people who are the most unpolished unrefined and least educated humans I have ever met. Like I said, have met better people working at McDonald’s Donald’s I’m pretgty sure the two au pairs I had could not even get a job there they were so ridiculous Go au pair is the way to go their screening is so much better or rather the agency ACTUALLY screens them [/quote]

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