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Reply to "Care.com negative reviews "
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[quote=Anonymous]I've had good success with Care but it is really frustrating that parents can leave reviews like that. Agree with pps to respond back professionally. Otoh, I received a nice review recently from a parent saying I was great to meet in person but they ultimately had to cancel the care date, though would use me in future.....I was confused because I never met this family. Just exchanged a few messages a few months of being asked if available on a certain date and I replied I wasn't. I sent the parent a message letting her know we never met and she must have written review by mistake and she can delete it at her convenience. Seen but never responded or removed the review. Some parents are really odd. [/quote]
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