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Au Pair Discussion
Reply to "If you have an aupair, can you recommend your agency? Also, is it easy to find someone from an "
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[quote=Anonymous]I realize this is an old thread but our experience may benefit future searchers on the subject so I've decided to respond anyway. We found a great candidate through GoAuPair.com, but will never use them again and will certainly not recommend them. They are completely disorganized with little to no follow through. Regardless of who you work with, searching for an Au Pair is a time consuming process, especially when it's your first and don't already have help, and this agency provides not assistance during the search. GoAuPair has no additional information on the candidates than what you see online, and do no get involved in the matching process at all. They do not help you screen or make any suggestions on how to best target your search and interview based on your needs/ concerns. Several of the other agencies do, resulting in a much more likely successful match. Once you are moving through the process it is up to you to follow-up with the agency and prompt the necessary documents, visits and conversations. The agency will not provide you necessary information unless you know to ask for it. Most disappointing is that the agency in the Au Pair's home country is providing them with different information regarding the process than what you are being told in the US. When they arrive they are in for a few surprises. Our Au Pair arrived and her welcome packet, which I reminded them to mail two weeks in advance has somehow fallen through the cracks so we wouldn't receive it for another week. This meant we were without information regarding a lot of important and time sensitive material need to make decisions such as medical insurance. It also meant a lost week of prodcutivity for the Au Pair since she didn't have the necessary documents to go to the DMV. I did reach out to a manager to share some of my concerns. She responded two weeks later that she hadn't had a chance to respond to my email earlier and assumed the issues had since been resolved, but that I was welcome to let her know otherwise if I still wanted to talk. [/quote]
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