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[quote=Anonymous]MB here.

I wouldn't dock her pay, but I would speak to her a week or so later.  I would let her know what happens when you are late.

Tell her that everyone makes mistakes.  Agree on a policy that is for both of you - if you are late, she gets XXX, if she is late you get XXX.  Help her see this as a problem for her too -- she is inconvenienced if you are late.

Suggest the extra set of keys.  Remind her that things happen but that there are ways to plan for what to do in that case.  Suggest she get the Uber app as well.  And then of course remind her that this is unusual and you are sure it won't happen again.

On your end, as PPs say you need a backup plan too in case something happens that really is beyond anyone's control (car accident, etc) that keeps the nanny from being there.  Do you have a partner or relative you could call?  A backup nanny service? Drop in daycare at work? A SAHM or other adult with a more flexible schedule in your neighborhood who could help then?  Be prepared as well so you are less nervous.

Of course if this continues you'll have to make changes, but if she's been with you for 2 years hopefully a professional conversation will get things back on track.
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