Reply to Very Disappointed with Care.com

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[quote=Anonymous][quote=Anonymous][quote=Anonymous[b]]It sounds like you're using the service where [b]you plug in the date, time, and place and Care selects the person and sends them[/b][/b]? Yeah, the service is going to have a low show rate because the candidate wants to talk to you to know the job is real. You'll have better luck if you just use it for what it is - a platform where families post their needs and can connect with nannies and sitters looking for work. There is no quality filter. Care is not a placement agency. They do not vet people. So don't rely on th for that. You still have to do all the vetting. Care just introduces you and that's it.[/quote]

I didn't know Care.com had that option?[/quote][/quote]

Yes, it's called their hiring tool. When looking at a candidate who's available via the hiring app, I have the option to schedule an interview or just directly schedule for a job. I've never used this feature, but I assume the candidate needs to confirm the job and I suspect that's what's failing for OP. She books the candidate for the job and the candidate doesn't show - either by failing to confirm the job or just not responding to the request at all. That kind of failure to show is expected, IMO, because Care is not a back-up care service who last minute will send some one to your house. Care is not a placement agency who interviews and screens candidates ahead of time. I think it's odd that they offer this service, honestly, because they're not positioned to make it functional. [/quote]

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