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Employer Issues
Reply to "Nanny has a bad reference and doesn't know - WWYD?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Lots of parents will suddenly turn wicked once you give notice. That's exactly why smart nannies get regular written reviews/references. It's the only way to protect themselves.[/quote] You really think potential employers take a types sheet of paper seriously and don't pick up the phone?[/quote] Ok, imagine this: you're interviewing a nanny candidate who makes a great first impression. She gives you her resume and a letter of reference (or two), along with the names and numbers of her references. You read the letter, dated 06/2014, and find it to be a glowing report. Upon calling the reference you hear a different story - she was never on time (the letter referenced her punctuality), didn't mesh well with your family (she'd been there three years), and various other complaints. Now you're probably wondering if that person actually wrote the reference letter, right? So you ask. "Nanny has asked us for quarterly written reviews or references, is that something you provided to her?" "Well, yes. We wrote them for her every June and every December..." Ok, so now you know the MB was very happy with the nanny when she wrote that reference and is very unhappy with her now. "I really appreciate the time you've taken to fill me in on Nanny, I just have to ask before I go - did something happen between June and now that you'd be comfortable sharing? Your most recent written reference doesn't seem to reflect the same concerns I hear you sharing now." And I don't know what she'd say, maybe she'll lie, maybe she'll say nanny slacked at the end, maybe she'll claim she wasn't comfortable writing down her true reference, or maybe she'll admit they had a difficult parting but things had been great up until the end. The point is not that a parent will read the letter and be done with references, the point is that it provides a continuous analysis of your performance that can defend you against unfair verbal references from disgruntled employers by proving your reliability and their ongoing satisfaction. It's certainly better than nothing when it comes to showing work performance! Most employees have regular reviews they can call on when asking for raises or applying for promotions or new jobs a step up; this is the most basic way for nannies to create a similar paper trail of their employers' satisfaction.[/quote]
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