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[quote=Anonymous]Why would she only return 1/2 of the money if they are satisfied with the work?  It is very common not to use the manufacture glass and go with another company.  I've had my windshield replaced twice through my insurance company.  Neither time was it manufacture glass and it has been fine.  I would have checked with the insurance first and  if they pay, give her a little something for the trouble or even better use a company that comes to her/your home so its done on work time and no big deal.  I can't imagine this is the first time your kid had a tantrum so I would be concerned at the lack of communication.  It is also very hard to break glass in that setting and a kick probably should not have smashed it.  Was your child hurt by the glass?  If they kicked it, humm... this doesn't sound right.  I have never called anyone a troll online, but I have to question you.  I would have paid for the glass at a reasonable price and fired her for letting my child in the front seat.  If your kid is such a terror, you may want to harness the kid in a good car seat.[/quote]

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