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[quote=Anonymous]We're on our second au pair and we've had great matches both times.

I think you can learn a lot by hearing and seeing someone's answers on a video call.

We do the following:
1. Send a short fun note with the connection request
2. After the connection is accepted, send a medium-length fun email introducing ourselves, adding on to what we have in our profile, and asking to set up a video call
3. On the initial video call, we tell them more about our family and situation and ask a lot of basic getting to know you questions (including family, hobbies, health, driving...) and also give the candidate time to ask us questions. We usually know right away if we want to keep going through the process with them.
4. Second video call, we get into specific questions and really focus on child care - "tell us about a time when you...." "what would you do if..." "how would you..." "sometimes our child__, how would you respond?" We also have the kids get on at this point and see how the candidate interacts with them.
5. For candidates who we want to keep going with and who also want to keep going, we send them our Family Handbook at this point and ask them to read through it.
6. Third interview, we really get into specifics. What questions do they have about the handbook, what would they do if they disagreed with us on something, what would make them consider a rematch.... This is the time to ask the tough, uncomfortable questions and listen for red flag answers. Better at this point than after they've been living in your house for a month.
7. For our second year, we had our departing au pair do a video call with the final two candidates as well. That gave us a chance to get her opinion and gave the candidates a chance to ask her questions and get her opinion of us.

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