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[quote=Anonymous][quote=Anonymous][quote=Anonymous] Are they just complaining/venting? Or are they actually saying or implying that they want you to fix this problem or that you are the problem?

If they are just complaining, then I would assume that they probably already know what the problem is and they have a right to complain because it is a crappy situation to have two kids who are not sleeping through the night. They probably know that it is their own fault, but they are allowed to complain about that anyway. Some people just like to complain.

If you feel that they are clearly trying to place the blame on you for their child’s sleep issues, then I would be very direct in addressing that. “I’m hearing that you are frustrated with the way Susan naps when she is with me and feel that it is contributing to her sleep problems overnight. Here is a log of her nap times with me for the last two weeks. If there is something you would like me to change on my end  to support you, please let me know! I want to make sure that we are all working as a team and that I am supporting you as much as I can.“[/quote]

Unfortunately, it’s a crappy situation that they put themselves in, so please complain to each other and not the nanny who has them on a schedule while they’re in her care. [/quote]

Look, is it admirable that they are complaining?  No.  But as a nanny you will learn in time that everybody has their idiosyncrasies.  Complaining about the result of their choices without fixing it is a pretty common one.  Unless they are blaming the nanny for the situation, I don’t see the point in responding with anything other than a sympathetic nod and an inward shrug.[/quote]

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