Reply to VENT: I have had it with Cultural Care's new matching system!!!!

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[quote=Anonymous][quote=Anonymous]OP here.  I have complained quite a bit to my matching coordinator and my LCC, both of whom have said they are passing it up the stream.    My LCC (whom I adore) said [b]this was done to help families[/b]... i don't see how that could be the case.   I was also told they used "10" as the number for how many families the Aps can connect with b/c  their data showed that 10 was the average number of families that AP candidates had to talk with before they matched.  10 families over several weeks or months is highly different than 10 AT ONCE.  That seems to obvious to me.

Reading PP's post about the 72 hour thing that APC has seems like a very good idea.  There is  ZERO sense of urgency on the part of the CC APs - and when combined with the fact that they can connect with up to 10 families, it's just long, slow road.  CC needs to put in a time limit and lower the number of families to 4 or 5.  Even one of my AP candidates said she thought 10 was too many (I asked what she thought of it and explained that it was new/different).

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If I had to guess, this was done to decrease their rematch rate. So many APs in our cluster rematch. I assume CC wanted to decrease the rematch cost. And I get it. Not only is this a cost to the agency, but also a big stresser to HFs (and APs). But their solution did not work. I was very vocal about it with my LCC and the matching specialist, and I also called Boston. I am not hopeful that CC will change much next year. The Boston folks told me. Thank you for your feedback. This was just phase 1 of their new system, next fall they will roll out phase 2. To me, it sounded like they did not listen at all. All they were focused on was their phase 2, whatever it may be. I hope that other agencies will see this as an opportunity to step in and gain host families.  [/quote]

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