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[quote=Anonymous]I feel absurd even typing this because in other areas of my life I have no problem being assertive but my nanny is an older emotional woman and can get defensive and so far I haven't been effective.

She is supposed to arrive at 7:30 every day.  At least 2 days a week she's 10+ minutes late and says nothing when she walks in late.  Many days its no big deal, I am not rushing out the door but once or twice a week I do in fact need to be right out the door and end up running late for a meeting or meeting a friend to exercise.

She takes the metro to our house and lives pretty far out (her previous families were in our neighborhood so she wanted to stay in the neighborhood despite the commute.  When I've previously said something about needing her to show up on time she says something vague about "the metro being so difficult with delays" which is true but not my problem.

I'm ok with her having a 10-15 minute window on mornings that I'm not rushed but want her on time on the days I need it.  I do not expect her to be on time when there are winter weather or real metro emergency type issues.

How do I phrase this to be clear and in a way that she won't be offended / defensive?

And in case anyone is wondering, I'm on time or early in the evening with the time she's paid to stay until.[/quote]

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