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[quote=Anonymous]I think her saying "it's not my fault" was kind of ... almost a figure of speech? Of course she knows it's her fault. SHE should do the right thing and say "I'm SO sorry I was late. Here's the money for the Uber cancellation fee, and please take an hour off my pay this week to account for my lateness. It won't happen again." If she doesn't offer up that hour, you say to her "Nanny, I will deduct the Uber cancellation fee from your check this week as well as the 45 minutes you were late. Please make sure this does not happen in the future. I need to know I can count on you." But if she's worked for you for 3 years leave off the last two lines. Clearly it was a crazy situation and she panicked. Only say the last two lines if she's new.[/quote]
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