Reply to Mormon Nanny from "Your Child's Nanny" Placment Agency?

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[quote=Anonymous]I know this is an old thread, but if I see questions about this agency, I can't resist.  We hired them a couple of years ago and had a very disappointing, unprofessional experience.  The matching process with them is very rushed.  You get whatever profiles they have, and you have to interview immediately, or the ones they have offered are gone, and they pressure you to match very quickly.  Then, we ended up with our first nanny through them who turned out to have undisclosed mental health problems and did a mediocre job at best.  When I approached the placement person to explain the nature of the problems we were having, she handled it by writing down my complaints and just calling the nanny and repeating them back to her, without my knowledge or permission.  It made things much, much worse.  She left shortly after an accident with one of the children.  Then, we were pressured again to match with someone with very limited choices.  We were very gun shy, and although things went ok at first, we ended up realizing that the new nanny was a pathological liar who created some serious problems in our family.  We were getting porn ads at our house in nanny #2s name for months after she left.  Nice, huh, especially when they are selling the squeaky clean lifestyle?

In short, they do not screen carefully, and they do not know how to support families who need their help.  I am sure some people get lucky with good candidates, but we absolutely got shafted.  I thought seriously about suing them for a while after because their service were such a waste of money, it was disturbing, but I ultimately just decided to move on.  But my advice is clear:  stay away from this agency!!

Incidentally, after leaving this agency, we switched to the au pair program and have done great that way.  [/quote]

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