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[quote=Anonymous]We are in a nanny share. The other mom and I are very pleased with some aspects of her performance, like being very organized and having the babies on a consistent schedule. The babies are clean, well cared for and happy. There are other aspects of her performance that we will need to address and we want to provide constructive feedback realizing we will be in a work relationship for several years. For one, our nanny is only responsible for the babies' laundry. Everyday there is some excuse as to why the clothes and diapers have not been washed. We use cloth diapers for health and environmental reasons and the feces hasn't been dumped in the trash or toilet, it has been left in the diapers all day. I'm now having to wash diapers in addition to my other tasks that I have after a full day of work. In the room where the other baby sleeps, his clothes and blankets are everywhere. My husband and I are neat freaks and this drives me nuts. In the playroom, the books and toys are not put away.

The other issue is professionalism. The prior family sold us a bill of goods about the nanny's literacy level. I'm pretty sure she is functionally illiterate and this has caused a lot of issues, from misunderstandings with her contract and benefits, to misreading and mid measuring milk and formula. I worry about the babies as they get older since she literacy is limited.

Additionally, she has an adult daughter she is trying to train. Several times she has asked in the spot if it is okay for her daughter to help her out. The other family and I do not think this is very professional and also do not like how she just invites the daughter over and assumes it is okay. I had a frank discussion with her yesterday about how her daughter is considered a guest and under no circumstances can she have others over without both families permission.

We pay her very well considering her education. She makes $25/hour plus overtime and is guaranteed a minimum pay rate per week. We pay for her cell phone and metro card and give two weeks vacation, 7 sick days, all paid holidays and a week's pay bonus at the end of the year. For what we are paying, I expect a bit more professionalism. I also realize she is uneducated and unpolished.

How do I kindly suggest that our nanny seek ongoing professional development and continuing education? I think she would benefit from classes for professional nannies and on infant and toddler learning.

Do you think we are being too harsh to expect her to do her job? I can understand being too busy to do laundry a few times a week but an entire three months is crazy.[/quote]

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