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Reply to "Slow response times when communicating with new live in nanny"
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[quote=Anonymous]We have hired (although not signed a contract yet) a new nanny to begin this summer. She was originally supposed to interview on a day when my entire family came down with norovirus, and I tried to contact her to cancel multiple times (phone, email, etc) over the course of a 24 hour period before I got a response. This was a major red flag to me but she was excellent otherwise so I overlooked it - it was a weekend and I figured she was just busy. Ever since, though, I have noticed that her response times are quite slow - like multiple days, once I think it was closer to 5 or 6 days. There are some logistics to discuss, because she will be a live-in, and it is frustrating to have to wait so long for her to reply. Keep in mind that I am not barraging her with emails or anything like that - I have emailed her just 3-5 times, ever, when I had a legitimate question. She is not our first live in nanny, and EVERY SINGLE TIME something minor has frustrated me like this before they began, it ends up being a much bigger issue or a sign of greater problems. Literally, every single time, and I have a bad feeling now. My gut is telling me that we are going to have communication issues and/or that she has judgment issues and/or is not reliable. Am I overreacting here based on past experiences or would this alarm anyone else? If it would alarm you, would you just break ties? She is supposed to move in in 6 weeks, if it matters.[/quote]
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