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Reply to "How to deal with familes constantly canceling"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Wait until the next time they book you for an evening of sitting, then say "Great, I have you scheduled for July 1st at 8 pm. This time is reserved for you, and I will not make any other plans. If you have to cancel for any reason, please do so within 48 hours. After that time, a cancelation fee of $X will apply."[/quote] Excellent advice. If any of them get huffy, it's time to replace them with some new families.[/quote] I understand what your saying but it's hard to do. I relly don't think they will pay a cancelation fee. My last family I watched there daughter for two years and they dumped me when I tried to charge them a cancelation fee and tell them how it was effecting me. It ended badly and now we are not even n speaking terms. [/quote] I don't think you're really asking a question then, just ranting, because if you're not willing to charge a cancelation fee there is not a solution. Instead of starting by telling every family you now have a cancelation policy you could wait until a family cancels on you, and then tell them "alright, but next time you will have to pay a cancelation fee of X dollars".[/quote]
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