Reply to MB cancelling scheduled days - advice please

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[quote=Anonymous]I'm a nanny, and I hope you can see that this problemnis at least half your fault.  While she has not been particularly considerate, it is not HER job to ensure that YOU are happy with things.  You need to communicate clearly.  If you had been clear and up front months ago, then it wouldn't have been a confrontation, just a discussion and clarification. You probably need to quit this job.  In the future, make it clear to new families up front that you will charge C cancelation fee for cancelations with less than a week's notice.  If a family has cancelled more than a 2-3 days over a month or so, it's time to be clear about what works for you: "I'm sorry, but you have been cancelling a lot lately, which is a problem because I have already reserved this time.  I can't afford to lose this much income.  So either I need to change my cancellation fee to Y amount to ensure I can pay all my bills, or you may need to find someone who doesn't need a predictable income."

Also, it is very unprofessional for you to be swapping hours with friends and relatives.  Don't expect to be taken seriously if you act like you're in the freaking babysitter's club.  If you commit to work for a family, work for them.  If you can't, you can offer them a list of backup sitters you can recommend. You do not subcontract your job out to some other sitter.  Conscientious employers would consider this a red flag.[/quote]

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