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Thank you!! I only call when she gets there late b/c I used to be working from outside the home and HAD to be out the door by 7:05 (we had a couple minutes overlap so I could talk about how he slept, ate, etc. and prep her on anything for the day). When I call her at 7:05 it's still 20ish minutes until she gets to our home. She is not a young nanny - she is actually 35 and a career nanny which is making me even more frustrated about all of this.

I know that she cares for him and has his best interest at heart, but the excessive missing days (even with COVID) is getting frustrating for us and scrambling to cancel. Yes, I know we should have backup care and we DO, but when I'm relying on my backups 50% of the time that's when there is an issue
Hi All!

Backstory: So we have had our nanny for ~1 year now. She first joined us when our son was a newborn, so expectations were pretty much keep him on a (somewhat) schedule, fed, clean, etc. We gave her a pass to the zoo, encouraged walks, trips to the park, etc. If she took him out for whatever reason we paid for it (took to an exhibit we would pay for her). She works for us 3 days/week, and many times we let her go early (and still pay her). We offer her 6 days of sick time, 3 vacation days, and then anytime we are on vacation she gets paid as well. We have been flexible with her schedule, if things come up she can switch days with my MIL, etc. and many days she gets off early since I (mom) WFH or my mom comes and gets him for a sleepover.

There have been SEVERAL instances of Nanny being late (call her at 7:05 when she is supposed to be here at 7) and it's clear that we have woken her up from sleeping and she'll be here soon. No big deal, I get people sleep through their alarms, but this happens 1-2x a month...

We have had a conversation with her saying we NEED her here M-W and she needs to be more attentive to our son.

Our issue:

Since January she has been sick 9 of the 19 days she is supposed to work. She got COVID and had a doctors note saying she could not work for 2 weeks, but this was AFTER already being out 1 week. No big deal, we made it work with our schedules and family stepped in to help. After being out for 3 weeks we had a talk with her and asked how she wanted to handle the 8 days she had been out - Sick, Vacation, Unpaid, etc. She asked us how OUR employers were handling COVID (it's 2022, employers are no longer required to pay employees for COVID pay). We did have COVID as well, but worked through it the entire time. We (graciously) agreed to give her one week of COVID pay and she then used 5 sick days.

This year things have been slacking...child's laundry isn't getting done, I go down to the play area and she's on her phone and my child is on the other side of the room, they're at the table eating and she's watching videos on her phone, she is watching her shows while they are in the playroom on the tv, etc.

I told her I no longer wanted non-child tv shows on when he's awake (we rarely have the TV on in our home if child is awake, so I don't think this is a big deal) and that helped.

I don't know what to do, we are having another talk with her about how she NEEDS to be here and we rely on her. She's texting my MIL at 6 in teh morning and asking her to switch days with her. On one hand great, you're being pro-active, but on the other I am the child's mother and as his parents WE determine his schedule; she has done this several times even though we have told her she can't just ask my MIL anytime she doesn't want to work.

Help, what do we do? I feel like we have had very direct conversations with her about being attentive, being on time, we are flexible to a point but we need our son on a schedule.


Should we look for another nanny? Clearly we're not getting our point across with our expectations as we are having to continuously have these conversations with her.
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