Anonymous
05/18/2018 16:41
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:I went shopping yesterday for clothes and tried on two pairs of pants, same size, same brand. For some reason the blue pair of pants fit perfectly but the light colored ones were a bit snug and too long. Needless to say, I did not get those light colored pants. If I had ordered them online instead I would have shipped them right back.
That’s what online shopping is about. The cost of returning stuff is built into the price.
I prefer to shop in the stores - lots more variety to choose from. Given how crowded the stores were yesterday (middle of the day on a Wednesday) I think that there are many who feel the same way as me. Got some great deals, too.
What? No, that’s demostrably false. How can a few local stores offer more variety than the entire Internet? Answer: they don’t.
Obviously I can try a lot more different clothes on in the store than I could reasonably order off the internet. I might try on 20 tops at the store but maybe limit myself to only 3 or 4 tops that I think *might* work for me off the internet. Plus, at the store I don't have to worry about mailing back the items that don't work for me, I just pop them on the return rack. Done.
You don't work, do you? Or buy for kids?
Just to jump in in defense of PP: I'm a hard to fit size. (Just five feet tall.) Overall, of COURSE there is more to choose from on the internet. But I really do not know which of these things is going to fit - and it truly is a PIA to order a bunch of things, wait two weeks for it to be delivered, mail it back, wait to get a refund. I do it because shopping in person is also a pain - but if I have the choice between ordering clothes online or going to the outlets, I pick the outlets because I can try on 30 pairs of pants and hopefully two will fit instead of ordering 3 pairs online and just hoping any of them work. I would assume PP is in a similar situation - not someone who can just order things online and assume most will fit pretty well.
^ and me again: There are some brands that fit better than others, so I do order some of those things online. But honestly, most of the time I really do not know what's going to look good until I put it on. At least on the bottom. Tops are easier. And Zappos doesn't carry many petite pants - go have a laugh on Amazon if you want to see what they think short women want to wear as pants. Here, I'll show you some of what I saw there today while trying to find some pants:
https://www.amazon.com/Alfred-Dunner-Petites-Pull-Flat-Front/dp/B001B5JQMQ/ref=sr_1_7?s=apparel&ie=UTF8&qid=1526675936&sr=1-7&nodeID=1048184&psd=1&refinements=p_n_shoe_width_browse-vebin%3A492383011&psc=1
https://www.amazon.com/LEE-Womens-Relaxed-margeaux-Wheatgrass/dp/B077SJRTJR/ref=sr_1_21?s=apparel&ie=UTF8&qid=1526675936&sr=1-21&nodeID=1048184&psd=1&refinements=p_n_shoe_width_browse-vebin%3A492383011&psc=1
etc
Anonymous
05/18/2018 16:37
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:I went shopping yesterday for clothes and tried on two pairs of pants, same size, same brand. For some reason the blue pair of pants fit perfectly but the light colored ones were a bit snug and too long. Needless to say, I did not get those light colored pants. If I had ordered them online instead I would have shipped them right back.
That’s what online shopping is about. The cost of returning stuff is built into the price.
I prefer to shop in the stores - lots more variety to choose from. Given how crowded the stores were yesterday (middle of the day on a Wednesday) I think that there are many who feel the same way as me. Got some great deals, too.
What? No, that’s demostrably false. How can a few local stores offer more variety than the entire Internet? Answer: they don’t.
Obviously I can try a lot more different clothes on in the store than I could reasonably order off the internet. I might try on 20 tops at the store but maybe limit myself to only 3 or 4 tops that I think *might* work for me off the internet. Plus, at the store I don't have to worry about mailing back the items that don't work for me, I just pop them on the return rack. Done.
You don't work, do you? Or buy for kids?
Just to jump in in defense of PP: I'm a hard to fit size. (Just five feet tall.) Overall, of COURSE there is more to choose from on the internet. But I really do not know which of these things is going to fit - and it truly is a PIA to order a bunch of things, wait two weeks for it to be delivered, mail it back, wait to get a refund. I do it because shopping in person is also a pain - but if I have the choice between ordering clothes online or going to the outlets, I pick the outlets because I can try on 30 pairs of pants and hopefully two will fit instead of ordering 3 pairs online and just hoping any of them work. I would assume PP is in a similar situation - not someone who can just order things online and assume most will fit pretty well.
Anonymous
05/18/2018 08:43
Subject: Re:my husband thinks zappos is going to blacklist me
Anonymous wrote:This is how the business model works. You are EXPECTED to return. That is also why it is so easy to do. Shipping label, wrap it and send. Your return is instant from the moment it s checked in at UPS.
OP is a perfectly groomed customer. Not only is she purchasing in the manner the merchant wants, but she thinks she's getting away with something (and they have DH distracted by returns and a black list, instead of the full price items that stick around and credit card totals).
Anonymous
05/18/2018 08:39
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:I went shopping yesterday for clothes and tried on two pairs of pants, same size, same brand. For some reason the blue pair of pants fit perfectly but the light colored ones were a bit snug and too long. Needless to say, I did not get those light colored pants. If I had ordered them online instead I would have shipped them right back.
That’s what online shopping is about. The cost of returning stuff is built into the price.
I prefer to shop in the stores - lots more variety to choose from. Given how crowded the stores were yesterday (middle of the day on a Wednesday) I think that there are many who feel the same way as me. Got some great deals, too.
What? No, that’s demostrably false. How can a few local stores offer more variety than the entire Internet? Answer: they don’t.
Obviously I can try a lot more different clothes on in the store than I could reasonably order off the internet. I might try on 20 tops at the store but maybe limit myself to only 3 or 4 tops that I think *might* work for me off the internet. Plus, at the store I don't have to worry about mailing back the items that don't work for me, I just pop them on the return rack. Done.
You don't work, do you? Or buy for kids?
Anonymous
05/18/2018 08:39
Subject: Re:my husband thinks zappos is going to blacklist me
Anonymous wrote:This is how the business model works. You are EXPECTED to return. That is also why it is so easy to do. Shipping label, wrap it and send. Your return is instant from the moment it s checked in at UPS.
Exactly what I was coming here to write. You have to over order to try stuff on. And then return. Because they don't have brick and mortar stores. Many people are doing exactly this OP. You are fine.
Anonymous
05/18/2018 08:37
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:I went shopping yesterday for clothes and tried on two pairs of pants, same size, same brand. For some reason the blue pair of pants fit perfectly but the light colored ones were a bit snug and too long. Needless to say, I did not get those light colored pants. If I had ordered them online instead I would have shipped them right back.
That’s what online shopping is about. The cost of returning stuff is built into the price.
I prefer to shop in the stores - lots more variety to choose from. Given how crowded the stores were yesterday (middle of the day on a Wednesday) I think that there are many who feel the same way as me. Got some great deals, too.
What? No, that’s demostrably false. How can a few local stores offer more variety than the entire Internet? Answer: they don’t.
Obviously I can try a lot more different clothes on in the store than I could reasonably order off the internet. I might try on 20 tops at the store but maybe limit myself to only 3 or 4 tops that I think *might* work for me off the internet. Plus, at the store I don't have to worry about mailing back the items that don't work for me, I just pop them on the return rack. Done.
Anonymous
05/18/2018 08:32
Subject: Re:my husband thinks zappos is going to blacklist me
This is how the business model works. You are EXPECTED to return. That is also why it is so easy to do. Shipping label, wrap it and send. Your return is instant from the moment it s checked in at UPS.
Anonymous
05/18/2018 08:23
Subject: my husband thinks zappos is going to blacklist me
Your husband thinks an online retailer is going to blacklist a frequent customer for using its services in the way it advertises?
Quite a business mind you found there. Tell me, what's his next project - a factory that manufactures CDs? VHS tapes? Buggy whips?
I hope he has other good qualities.
Quite a business mind you found there. Tell me, what's his next project - a factory that manufactures CDs? VHS tapes? Buggy whips?
I hope he has other good qualities.
Anonymous
05/18/2018 06:12
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:Some places do blacklist customers for what they deem excessive amounts of returns, your husband isn't completely offbase, but I don't believe Zappos is one of those retailers.
Wasn’t Target doing this at one point?
I think it’s kind of weird that you can’t pick a color before ordering, but multiple sizes/styles I get. I recently ordered several pairs of women’s golf shoes at once because there aren’t any stores nearby that carry a wide selection.
Colors on computer screens don’t always reflect the actual color of the item. Is it really that confusing? And yes, perhaps some ordinary retailers were enforcing this type of policy at some point, and maybe still do, but that’s just one reason brick and mortar retailers are struggling.
I duidnt say it was confusing, I said it was weird. I generally know whether I want a brown, black or orange sandal from the get-go.
Anonymous
05/17/2018 21:01
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:I went shopping yesterday for clothes and tried on two pairs of pants, same size, same brand. For some reason the blue pair of pants fit perfectly but the light colored ones were a bit snug and too long. Needless to say, I did not get those light colored pants. If I had ordered them online instead I would have shipped them right back.
That’s what online shopping is about. The cost of returning stuff is built into the price.
I prefer to shop in the stores - lots more variety to choose from. Given how crowded the stores were yesterday (middle of the day on a Wednesday) I think that there are many who feel the same way as me. Got some great deals, too.
What? No, that’s demostrably false. How can a few local stores offer more variety than the entire Internet? Answer: they don’t.
Anonymous
05/17/2018 20:33
Subject: my husband thinks zappos is going to blacklist me
Anonymous wrote:Anonymous wrote:Anonymous wrote:I have never returned anything in my life. You are weird.
Never? YOU are weird.
I’m smart. I am careful about what I buy.
Smart is debatable. You're definitely weird though.