I think you should encourage your dd to have a conversation with her that includes her telling her roommate that she should go to talk to someone at student counseling services. It's ok to withstand a little hostility if it's given with "I care about you." That's a lot better than if something goes really south and no one said anything. I would give it a week after that conversation and then call her mom, especially if you have a relationship with her, even if it's surface.
Worst case scenario she's pissed for a little bit. Best case scenario, she gets help that she needs.
Sleeping that long is not in the normal course of behavior and is a sign that something is wrong.
Being annoyed with your dd for waking her up means that she doesn't realize how much she's sleeping.
There is the other possibility that she has mono and doesn't realize it, but is exhausted. Either way, she needs tending to from a grown up, imo.