Anonymous wrote:
Anonymous wrote:I do not think "thank you" or "you're welcome" are substitutes. If I said "hey sorry" and someone said "thanks" or "you're welcome," I'd be like WTF? Are they being sarcastic?
Why? In response to "Hey, sorry." "Thanks" is short for "Thank you for apologizing." or "Thank you for being courteous." Seems like a perfectly reasonable response.
I still think it's awkward.
Email: "Hey Lisa. Sorry I was late. My kid is sick.
Lisa: "Thank you."
I could see it more if I was talking to my husband, but in that case I'd actually say thanks for apologizing, since I know he hates to apologize. But in business communications, it feels weird to me. I think that's why "no problem" was invented. It says "I accept your apology; let's move on."