Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote: Virginia Tech has made a mess of things for the last 7 years.
Just because you like to repeat this every year doesn't make it true. They do an excellent job with tours, ASDs, etc.
Was it 2018 where the app deadline closed and suddenly a week later they reopened it.
I think they totally over enrolled in 2020 and had to rent out hotels a mile from campus .
It’s something every year. I’m sure you could Google it.
It's really not "something every year," but sure. Whatever you say.
Anonymous wrote:Anonymous wrote:Williams and Middlebury were impressive.
Bates was very good too but Colby much less so.
Totally agree on Bates vs Colby admissions office. Went to visit all 3 colleges in Maine this past summer and Bates went out of their way to answer every question and put us in touch with professors to follow up on a discussion. Gave us a ticket for a free lunch too. Bowdoin was alright but no free lunch. Tour guide was amazing. Colby clearly was only interested in the athletes in our group. Could care less about the other students who were non athletes. They couldn’t even be bothered to turn around and talk to the whole group. Also, becomes obvious when first stop is the gym.
Anonymous wrote:Union College was terrible. We asked the tour guide about programs in my son's major area of academic interest, which is also one of the college's most popular majors. She referred us to the admissions office. Ok, fair enough. So then we asked an admissions officer the same question but he had nothing to say other than mumbling about how he needed to brush up on that.
Anonymous wrote:What a discussion
Anonymous wrote:Occidental was wonderful, kind, warm, welcoming.
Anonymous wrote:Weird to me that some people don’t care whether the college treats prospective customers like crap or not.
Anonymous wrote:Anonymous wrote:Anonymous wrote: Virginia Tech has made a mess of things for the last 7 years.
Just because you like to repeat this every year doesn't make it true. They do an excellent job with tours, ASDs, etc.
Was it 2018 where the app deadline closed and suddenly a week later they reopened it.
I think they totally over enrolled in 2020 and had to rent out hotels a mile from campus .
It’s something every year. I’m sure you could Google it.
Anonymous wrote:Anonymous wrote:Anonymous wrote:This is the weirdest post on here right now. Says a lot about you guys. You’re focused on the wrong thing people
Odd take. Most people would agree that how prospective customers are treated very much matters in any industry.
How much of a range is there with this variable?
You sign up online for a tour. Your kid checks in at the desk. You listen to the presentation. You walk around the campus with a tour guide.
In terms of differences: Some schools give out a little swag. And apparently one provides a lunch ticket. In my experience, all have provided free parking, but maybe there are some with pay-to-park garages??
I’m genuinely curious. What exactly do you think these tiny “customer experience” differences on your day say about the relative value or experience of a four year college education at these schools?
Anonymous wrote:Anonymous wrote:Worst: Kenyon - DD checked in but they apparently didn’t check her in properly so we missed the tour (they call visitors by name for small group specialty tours so we just waited for her name to be called). We finally followed up and eventually got an absolutely awful 10 minute tour that they pretended was the tour we were supposed to be on. It was all very disorganized and the tour guide was confused about what tour she was supposed to be giving. It’s also the only school that didn’t send us a post-visit survey about our visit. So either they don’t care or, more likely, they never did manage to check her in despite her checking in repeatedly so they have no idea she was ever there. Which would be really annoying if she wanted to apply since they consider demonstrated interest.
For a $400K product, it definitely reflects poorly on the school when admissions is so disorganized. Most of the schools have been fine and interactions have gone as expected. We had particularly great experiences at Skidmore and Occidental.
Our experience at Kenyon was great both at their "junior day" and when my kid did the official visit as a commit.
Anonymous wrote:Worst: Kenyon - DD checked in but they apparently didn’t check her in properly so we missed the tour (they call visitors by name for small group specialty tours so we just waited for her name to be called). We finally followed up and eventually got an absolutely awful 10 minute tour that they pretended was the tour we were supposed to be on. It was all very disorganized and the tour guide was confused about what tour she was supposed to be giving. It’s also the only school that didn’t send us a post-visit survey about our visit. So either they don’t care or, more likely, they never did manage to check her in despite her checking in repeatedly so they have no idea she was ever there. Which would be really annoying if she wanted to apply since they consider demonstrated interest.
For a $400K product, it definitely reflects poorly on the school when admissions is so disorganized. Most of the schools have been fine and interactions have gone as expected. We had particularly great experiences at Skidmore and Occidental.
Anonymous wrote:Anonymous wrote: Virginia Tech has made a mess of things for the last 7 years.
Just because you like to repeat this every year doesn't make it true. They do an excellent job with tours, ASDs, etc.