Anonymous wrote:If you had a business and people reserved time then cancelled and you didn’t get paid, you would want a contract too. It doesn’t hurt you to sign it if you show up.
Anonymous wrote:If you single out certain clients, you get retribution. Bad reviews, lies told about you -- people find a way to get even when they think you are uppity or acting above your station. It's a lose-lose.
Set it as standard practice and people may leave, but it isn't personal in the same way.
It's one thing to say it's a shame that stylists are doing this, and you'll have to change. Or unfortunate that they are trying to address the problem this way. But many of you are making it personal here, too -- not just that you acknowledge it's probably a bad business decision.
Instead, there's an edge of "how dare she!" Even "she should know her place, or we'll have to show it to her." Am I wrong in reading it that way?
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.
+1
Well that’s part of doing business. Fire those no-show clients. Don’t penalize good clients
+1 Don't penalize OR ANNOY good clients.
That's exactly what child care centers do now. Charge whether or not you show up. Charge if they're open or closed. $1 per minute late fees. Contracts.
Why shouldn't a person styling your hair have the same time of contracts?
- signed someone who goes to a stylist maybe every 6 months at that, I learned how to do my own hair during Covid
But this person is hellbent on making the regular, on-time customer out to be wrong. A majority of customers are on time. If this "stylist" wants her customers to all be on time then she needs to stop accepting appointments from those customers who are usually late. Don't tar and feather us all because you, the stylist, made the bad decision to accept an appointment from someone whom you know will be late. That makes you out to be the idiot, not the rest of us.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.
+1
Well that’s part of doing business. Fire those no-show clients. Don’t penalize good clients
+1 Don't penalize OR ANNOY good clients.
That's exactly what child care centers do now. Charge whether or not you show up. Charge if they're open or closed. $1 per minute late fees. Contracts.
Why shouldn't a person styling your hair have the same time of contracts?
- signed someone who goes to a stylist maybe every 6 months at that, I learned how to do my own hair during Covid
But this person is hellbent on making the regular, on-time customer out to be wrong. A majority of customers are on time. If this "stylist" wants her customers to all be on time then she needs to stop accepting appointments from those customers who are usually late. Don't tar and feather us all because you, the stylist, made the bad decision to accept an appointment from someone whom you know will be late. That makes you out to be the idiot, not the rest of us.
Anonymous wrote:Anonymous wrote:There is no way I would sign a contract or agree to pay full price for a missed appointment at a hair salon. That’s insane. I would find a new stylist, OP.
So you feel you can not show up/cancel at the last minute, and the stylist loses income because they held that time for you? Seriously? If you hadn’t booked that time, someone else could have booked.
And to the person who said stylists aren’t the “ brightest”: WTH. Outrageous and ignorant stereotype.
Anonymous wrote:No. I would cancel and TELL her why.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.
+1
Well that’s part of doing business. Fire those no-show clients. Don’t penalize good clients
+1 Don't penalize OR ANNOY good clients.
That's exactly what child care centers do now. Charge whether or not you show up. Charge if they're open or closed. $1 per minute late fees. Contracts.
Why shouldn't a person styling your hair have the same time of contracts?
- signed someone who goes to a stylist maybe every 6 months at that, I learned how to do my own hair during Covid
Anonymous wrote:Anonymous wrote:There is no way I would sign a contract or agree to pay full price for a missed appointment at a hair salon. That’s insane. I would find a new stylist, OP.
So you feel you can not show up/cancel at the last minute, and the stylist loses income because they held that time for you? Seriously? If you hadn’t booked that time, someone else could have booked.
And to the person who said stylists aren’t the “ brightest”: WTH. Outrageous and ignorant stereotype.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Hairstylists are wilding out lately, I swear.
Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.
THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.
That is WILD.
That’s some sh!tty terminology. Just charge different amounts for different types of cuts. Chances are, if I went 16 weeks without a cut, I was intentionally growing out my hair.![]()
Yeah it really makes no sense. When I got an actual “new client cut” my first time she sat with me to talk about my hair, routine, products, etc, so it made sense for it to be longer and more expensive. It’s not necessarily going to take longer to cut my hair if it’s been 8 weeks or 8 months. What if I want a dramatic reshaping after 8 weeks, or just a small trim after 8 months? Nonsense.
Agree that is silly. I go to a curly cut place. My lady recently changed her pricing too, but she now does it based on time, not the specific cut. She has a flat rate for 45 min then every 15 there after
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Hairstylists are wilding out lately, I swear.
Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.
THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.
That is WILD.
That’s some sh!tty terminology. Just charge different amounts for different types of cuts. Chances are, if I went 16 weeks without a cut, I was intentionally growing out my hair.![]()
Yeah it really makes no sense. When I got an actual “new client cut” my first time she sat with me to talk about my hair, routine, products, etc, so it made sense for it to be longer and more expensive. It’s not necessarily going to take longer to cut my hair if it’s been 8 weeks or 8 months. What if I want a dramatic reshaping after 8 weeks, or just a small trim after 8 months? Nonsense.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.
+1
Well that’s part of doing business. Fire those no-show clients. Don’t penalize good clients
+1 Don't penalize OR ANNOY good clients.
Anonymous wrote:Anonymous wrote:There is no way I would sign a contract or agree to pay full price for a missed appointment at a hair salon. That’s insane. I would find a new stylist, OP.
So you feel you can not show up/cancel at the last minute, and the stylist loses income because they held that time for you? Seriously? If you hadn’t booked that time, someone else could have booked.
And to the person who said stylists aren’t the “ brightest”: WTH. Outrageous and ignorant stereotype.
Anonymous wrote:A basic cut and color costs me over 300 bucks after the tip. I now go every four months instead of every two or three.