Anonymous wrote:All of these problems stem from her waking up late and not getting to the airport on time. If she had been there 3 hours early, as planned, she would have had plenty of time to change into other shoes, go get her laptop, and check her massive, liquid laden suitcase. In fact, forgetting her laptop couldn't have been your fault either. So I am with you on this, and your manager should be pissed at mrs high heels.
I do think you should have told her about the no liquids thing though. If she has only ever flown once, she probably wouldn't be paying any attention to that kind of thing. But that is probably why you told her to be so early for the flight - so you would have plenty of time to work out any issues.
Exactly. This "failure" was predicated on the idiot not waking up on time. If she had gotten there 3 hours early like you told her, you would have had no problems at all. Really, sounds like you will have to eat this one, but your manager is a dick. Are you supposed to have her sleep over at your house the night before?
Hopefully this employee is sufficiently shamed by her own fuck up, but somehow I doubt it.