Anonymous wrote:OP, how big is DH's company? Go to the CEO or other senior manager if HR won't help. Have them contact the insurance company. ANd get the name of the rep they deal with directly and speak to them yourself too.
Insurance companies do bend the rules when they think the are getting on the wrong side of a big client. They can change this. Has DH already raised this with the head of HR?
It is a very large company. DH is also a fairly large revenue producer. At first DH was furious that HR would not work with him. He does not want to bother the president over health insurance. I think DH just realizes that he did not fill out this form and is his fault.
We decided to just throw money at the problem and buy insurance for the next few months.