I just read it also. I believe it has merit. The owner/director is a hothead and inexperience when it comes to managing a program. I am going to start looking for another location for my child I don't see this program lasting long.
I'm a current parent and love the warm community that has been established by the team at Discovery Time. There have been two teachers to leave since the school opened 3 months ago, one was by termination as a PP mentioned from the information provided on the licensing site and I think the other teacher left on her own. The school that we previously attended went through 1-2 teachers per month so I've actually been surprised that there hasn't been more turnover. The owner just recently came back as director this month. I think that she has a lot of cleaning up to do considering the licensing violations but in last week's parent meeting she did state that she is recruiting an additional manager to support the program. The former director was very nice and had many years of experience. She did appear a bit overwhelmed when I brought up an issue to her about not getting a daily report. The owner did follow up with me and the issue has not happened again. With that said, I find neither one to be a 'hot head'. I've read the response from OTM and a parent who has a child that was bitten. I think that the owner and former director may have been too generous in allowing the family to stay considering that there were more than 3 bites.