Anonymous
Post 07/18/2023 15:30     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:Just shop at Walmart for groceries.


Not all of us have a super-center Walmart near us. I wish.
Anonymous
Post 07/18/2023 15:28     Subject: Will no longer shop at Giant- annoying checkout machine
Just shop at Walmart for groceries.
Anonymous
Post 07/18/2023 15:23     Subject: Re:Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Are you referring to Silver Spring/EW Highway? Or is this now a problem all Giants? I had the same immediate reaction. My workaround is to grab a self-scanner by the produce section and use that. I often have more than 20 items but no one has ever confronted me because the check-out with a self-scanner is so quick. Anyway, OP, just want to say I empathize.

OP again. I usually go to the McLean Giant so it sounds like this is happening at all DMV Giants.

Let us know if Lidl is any better.
McLean - the food desert ....


McLean Lidl is atrocious. No self-checkout and 1 cashier working as slowly as humanly possible as the line wraps around the store.

OP here. I agree. I wish they had more cashiers. I would go there instead of Giant!
Anonymous
Post 07/18/2023 15:02     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Just use their handheld scanner as you shop and go through the self checkout. It's super quick.

I've seen people do this but never figured out how it works exactly. Can someone explain it in more detail?


You scan your Giant card when you pick up the scanner. Then you scan (and bag) your groceries while you shop around the store. When you're ready to check out, you push a button on the scanner and it pops up a barcode that you then scan at the self-checkout. It pulls your whole order up on the screen quickly and you proceed to pay as normal. It's super easy.


I heard you have to have an ID to activate it now, is that true? I tried scanning the barcode on my phone/on the Giant app and it wouldn't let me.



I used it two days ago...just my giant card. I have also entered my phone number. I have not used my phone.
Anonymous
Post 07/18/2023 14:55     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:
Anonymous wrote:I wish they'd give me a 10% discount for checking out and bagging my own groceries . Saving them time and money and all...


This is a great idea!


I've been saying it for years re: discount (^^) but they'll never go for it. Why should they?
Anonymous
Post 07/18/2023 14:54     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:Isn’t anyone irritated that you’ve done all the work yourself and the employee standing there picking his nose tells you to have a nice day. They could avoid all sorts of problems if they just hired people.



I’m really over this everywhere. Companies keep finding more ways to put the burden of service onto customers while simultaneously increasing prices.
Anonymous
Post 07/18/2023 14:51     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:I wish they'd give me a 10% discount for checking out and bagging my own groceries . Saving them time and money and all...


This is a great idea!
Anonymous
Post 07/18/2023 14:49     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"
(removes bags)
"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscannedb item from checkout area"

** rinse, repeat until help arrives **


This! Self-checkout stinks.
Plus, the small area is so small your ~15 items don’t fit unless you have a bag.
Anonymous
Post 07/18/2023 14:46     Subject: Will no longer shop at Giant- annoying checkout machine
Isn’t anyone irritated that you’ve done all the work yourself and the employee standing there picking his nose tells you to have a nice day. They could avoid all sorts of problems if they just hired people.
Anonymous
Post 07/18/2023 14:42     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:
Anonymous wrote:I loathe self checkout and think it puts people out of work. But Giant is getting stolen blind to the point where it is permanently closing half of the store entrances and putting armed guards at the remaining ones. The changes to the self checkout are aimed at minimizing the inevitable loss via limiting order size, and at catching people with the weight detector. I think other retailers are experiencing the same thing. There are people wheeling entire carts out without paying, and the present environment is so violent and so pro criminal that the stores don’t dare try to arrest them.



LOL. Do you have any actual news stories where this was reported or are you jut making things up?


It was all over local news a few weeks ago. Not PP responding BTW.

But I also don't care. That's their problem. They need to manage that or they will lose paying customers who have no intention of stealing.

I mean what did they really thing was going to happen when they replaced all of the people with machines?
Anonymous
Post 07/18/2023 14:41     Subject: Will no longer shop at Giant- annoying checkout machine
"Place your...bananas...onto....the checkout area".
Anonymous
Post 07/18/2023 14:40     Subject: Will no longer shop at Giant- annoying checkout machine
I wish they'd give me a 10% discount for checking out and bagging my own groceries . Saving them time and money and all...
Anonymous
Post 07/18/2023 14:32     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:I loathe self checkout and think it puts people out of work. But Giant is getting stolen blind to the point where it is permanently closing half of the store entrances and putting armed guards at the remaining ones. The changes to the self checkout are aimed at minimizing the inevitable loss via limiting order size, and at catching people with the weight detector. I think other retailers are experiencing the same thing. There are people wheeling entire carts out without paying, and the present environment is so violent and so pro criminal that the stores don’t dare try to arrest them.



Where is this happening? Bc not where I live
Anonymous
Post 07/18/2023 14:19     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Just use their handheld scanner as you shop and go through the self checkout. It's super quick.

I've seen people do this but never figured out how it works exactly. Can someone explain it in more detail?


You scan your Giant card when you pick up the scanner. Then you scan (and bag) your groceries while you shop around the store. When you're ready to check out, you push a button on the scanner and it pops up a barcode that you then scan at the self-checkout. It pulls your whole order up on the screen quickly and you proceed to pay as normal. It's super easy.


Wegmans had this during pandemic/post pandemic period for like a year. I loved it but they discontinued due to theft.

Anonymous
Post 07/18/2023 13:59     Subject: Will no longer shop at Giant- annoying checkout machine
Anonymous wrote:"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"
(removes bags)
"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"

** rinse, repeat until help arrives **
The secret to overcoming this is to hold the bag, scan you first item and put it in the bag and then put them on the scale together.