Anonymous wrote:Hello, massage therapist and business owner here! The general rule for tipping is 10-20%, depending on the quality of service. Etiquette says that you do not have to tip the business owner since they are receiving all monies for the service. The type of service or how much the massage therapist makes should not really matter here, only the quality of service and what you deem appropriate.
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From one massage therapist to another, please allow me to correct you.
It is my strong opinion that there are ONLY 3 reasons you don't tip for massage therapy:
1. You do not have the funds. (It happens)
2. You receive terrible service.
3. You receive therapeutic/medically based massage which is billed at a rate of 1.5x to 2x the rate of a Swedish massage in the same geographic area.
If a massage therapist works as an employee, it would be reasonable to expect that the owner is making a profit ---That is called BUSINESS. And, yes, it would seem appropriate to tip the massage therapist in that case. If you assume that your LMT at the spa or salon is an employee and feel inspired to tip with the justification that "they only get a fraction of the service fee" or "they are only paid hourly" ---there is a good chance you are mistaken. And unless they tell you what the arrangement is, you will have no way of knowing. But quite honestly, how much your massage therapist (hairdresser, bartender, waitstaff, etc.) earns for an annual income should in no way affect your determination to tip or how much.
If you are a "tipper", I would have to ask ---why do you tip? And if there is ever a situation where you deliberately do NOT leave a tip ---why do you NOT tip (when you otherwise would)? If the answer to this second question is that it has to do with the quality of service, then I would have to say that a practicing LMT who also happens to be a business owner should get the exact same consideration.
If you tip for reasons other than quality of service, I beg of you to reconsider.
I, personally, tip in situations where it is customary, such as: my hairdresser, other massage therapists (unless we agree to trade for time only), wait staff in restaurants, bartenders, and hotel cleaning staff. I'm a generous tipper, if etiquette dictates 15-20%, I usually tip 20%+. The only time my tip might not be a reflection of quality of service is if I am short on funds. But I am more likely to postpone until the service plus tip are in my budget. If the service was good, but not exceptional, then the tip is going to probably be a little more average. If I have a terrible experience with wait staff in a restaurant, I am not going to tip at all ---but I am still going to pay the bill. Likewise, if the food is terrible, but the service I receive from the wait staff is good ---I don't penalize the wait staff for the cook or the restaurant manager's shortcomings.
When it comes to having a disappointing massage, I will not tip, but I will expect to pay for the service. IT DOES NOT MATTER to me if I am dealing with an employee at a franchise, a self-employed LMT renting space in a chiropractor's office or at a salon, or a business owner/practicing LMT. I realize that not all massage therapists and clients are going to be a good fit. Just because a massage therapist does not have the skill set that I am looking for, it does not mean that their time is not of value, hence my willingness to pay for the service but not tip.
Keep in mind, that the majority of massage therapists NOT working at a franchise or in a resort setting are self employed ---AKA "Business Owners" It doesn't matter whether a massage therapist rents a room (think hairdresser and booth rental--also self-employed/business owner), rents a private office, or sets up an office in their home.
*If your LMT happens to have a home office, please do not justify NOT tipping because you figure that they have no business expenses.
*If you are under the impression that being a business owner means that he or she magically makes money, therefore does not deserve a tip for the same service for which you would tip their employees ---that is just wrong thinking.
*If you don't tip because "I don't receive tips for doing my job." ---Your line of work may not dictate tips as being customary. But if you work full time and are other than self-employed, there is a strong possibility that you may be eligible to earn overtime/doubletime rates, night differential pay, hazard pay, bonuses, paid sick time, and paid vacation time. NONE of which exist in the world of the self-employed/business owner.
There are also some that feel justified in not tipping because they associate the therapeutic massage they are receiving as more medical. You don't tip your doctor, dentist, or chiropractor, so why would you tip your therapeutic massage therapist? Right? I actually can almost buy this argument. But here is what stops me:
* Doctors, dentists, and chiropractors charge a considerably higher rate than most every massage therapist I know. Granted, they have spent years in school to attain their professional designation versus an LMT spending several months in school.
**The nature of the work that a doctor, dentist, or chiropractor does, means that they typically have the ability to see as many as 4 people in an hour. Yes, they do it with a support staff. And that support staff has to be compensated too. So their expenses are higher. It is a numbers game for sure.
***In contrast, the industry norm for billable work/being actively engaged in providing massage therapy is 15-20 hours per week. The average work week is cut in half and caps the earning potential of all LMTs. So that $70/hour fee which you think is fair (therefore, no tip) equals $35,000/year gross and with the BIG assumption of being AT CAPACITY 50 weeks a year---let's hope your LMT doesn't get sick or injured. ---Still have to pay income taxes, just like you. Have to buy health insurance, just like you. ----oops, my bad...you might actually have employer provided health benefits. Rent, utilities, food---That $70 an hour has to cover all personal AND business expenses.
****Massage therapists give you their UNDIVIDED attention for the duration of your scheduled session.
*****LMTs have a very low career duration average as compared to doctors/dentists/chiropractors due predominantly to the physical nature of the work. This translates to a shortage of exceptionally skilled LMTs. That chronic rotator cuff problem, low back issue, or carpal tunnel syndrome your LMT helps you keep at bay so as to avoid surgery/injections/pills and maintain your ability to function every day and make a living---these are all physical conditions which can be a career stopper for a massage therapist. The very conditions that LMTs assist their clients with are often a result of repetitive motion activities. How much repetitive motion do you think your LMT endures? Yes, it is the LMT's choice to do massage, just as it is your choice to do whatever you do. It is a known hazard of the job and why therapists don't last very long unless they are very diligent in taking care of themselves. Supply and demand.
So, if you receive a more therapeutic or medically based massage and it is priced at a rate that is comparable to the relaxation or Swedish massage, you should probably tip your LMT.