AlexandriaGD
Post 12/06/2024 10:38     Subject: Re:Bosch dishwasher issue: Door won't close with the top rack in
Anonymous wrote:Figured this out. On the back of the large top rack there is a rectangular molded plastic piece with circular openings in it. This molded plastic piece slides up and down in a bracket located on the back of the upper rack. The sliding up and down feature allows for alignment with the water supply circular openings on the back of the dishwasher (which are not adjustable). I found a small orange zip tie in the bottom of my dishwasher right when this started happening. The adjustable rectangular plastic valve piece wobbles all over the place within the mounting assembly on the back of the rack. The two valve pieces are smashing into each other and do not allow the rack to push in all the way and therefore the door does not close. It appears that the center circular opening on this adjustable valve piece has a cone shape piece on the top that should help it align and slide together with the supply piece. Well, without the zip tie, it seems that the adjustable piece doesn't stay aligned. Seems as though there should be some other retainer piece or something that better secures the rectangular piece in proper alignment with the supply valves. Zip ties, really?

Thanks so much. I understand exactly what you are describing and have found the piece at the back of the rack that slides up and down, and wiggles side to side. I don't understand, however, where to attach a zip tie to keep the problem from happening. I guess it's not possible to post a picture, but a more fulsome description of how to fix the problem would be great.
Anonymous
Post 11/01/2024 11:41     Subject: Bosch dishwasher issue: Door won't close with the top rack in
I had the same issue and eventually figured out the very silly answer: I refilled the rinse aid and forgot to close the compartment latch!
Anonymous
Post 10/23/2024 22:02     Subject: Bosch dishwasher issue: Door won't close with the top rack in
Anonymous wrote:You need to push the top rack all the way in. You will hear/feel a click when it connects with the water supply for the top rack. Sometimes it gets misaligned and doesnt naturally push into the right spot.


agree with this. frequently occurs on our bosch dishwasher.
Anonymous
Post 10/23/2024 16:52     Subject: Re:Bosch dishwasher issue: Door won't close with the top rack in
I was having this issue and just resolved it. As has been mentioned, the top rack (in my case, second/glass rack below the silverware tray rack) is slightly height adjustable by using the side releases toward the rear. My rack was simply misaligned -- on the higher setting on one side and lower setting on the other. This was not obvious to the eye, but once I put the rack to the same level on both sides, the ports at the back lined up and the door closed.
Anonymous
Post 06/22/2024 07:17     Subject: Bosch dishwasher issue: Door won't close with the top rack in
DP. This thread was one of the most helpful in a good while. Our problem was a 3rd (top) rack which was not level and it was probably our teenager’s error and not an installer error.