Anonymous
Post 01/22/2020 12:17     Subject: Calleva
Anonymous wrote:I have a registering two kids at once question. My niece is the same age as my daughter and we had hoped to have her stay with us for a week from out of state and send the girls to camp together. We are of course worried what if we can get one girl registered and not the other.


You can build your cart for both kids simultaneously (assuming that you're paying for both).
Anonymous
Post 01/22/2020 11:05     Subject: Calleva
6PM
Anonymous
Post 01/22/2020 11:03     Subject: Calleva
Anonymous wrote:What time does registration open today?


The e-mail a friend forwarded me said 11am, but the website now says 6pm.
Anonymous
Post 01/22/2020 09:04     Subject: Calleva
What time does registration open today?
Anonymous
Post 01/22/2020 08:37     Subject: Calleva
I have a registering two kids at once question. My niece is the same age as my daughter and we had hoped to have her stay with us for a week from out of state and send the girls to camp together. We are of course worried what if we can get one girl registered and not the other.
Anonymous
Post 01/21/2020 21:44     Subject: Calleva
Anonymous wrote:Is there an easy way to share what is full already? Getting nervous the week I want is already spoken for.


This link shows what is available and what is full: https://app.calleva.org/schedule/
Anonymous
Post 01/21/2020 21:07     Subject: Calleva
Is there an easy way to share what is full already? Getting nervous the week I want is already spoken for.
Anonymous
Post 01/17/2020 21:24     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


+1
Anonymous
Post 01/17/2020 17:03     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


The issue is that this has happened before.

While it’s great that their customer service is on point after the fact . it’s frustrating they can not get this right knowing they have this issue.

Repeating the same thing over and over again with the same outcome, well does not enlist trust.

Anonymous
Post 01/17/2020 16:57     Subject: Calleva
Anonymous wrote:
Anonymous wrote:I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.


January 22 for new families, not 31.


It was only today updated from 31 to 22.
Anonymous
Post 01/17/2020 14:54     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


I agree. And programs would have filled up before new family registration even without the crash. That happens every year.
Anonymous
Post 01/17/2020 14:46     Subject: Calleva
It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.
Anonymous
Post 01/17/2020 13:43     Subject: Calleva
Anonymous wrote:I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.


January 22 for new families, not 31.
Anonymous
Post 01/17/2020 12:52     Subject: Calleva
I finally got my kids registered. What a mess.
Anonymous
Post 01/17/2020 11:40     Subject: Calleva
I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.