Anonymous wrote:Anonymous wrote:I can't even picture how the conversation would go with his manager -- "your cashier is so rude, he asked me how my day was and said he hoped it was wonderful"
The guy sounds like an ass, he'll probably be gone soon enough.
This exactly (op here). It would be hard to describe to the manager. They'd probably ask me exactly what he said and I'd feel like a complete idiot.
My best guess - he was having the worst day of his life, he hated his life, he hated his job, a job where they make you use some phony script to be extra friendly to the customers (ooh, isn't that ham and gruyere cheese tart amazing? It's one of my favorites! I eat one every night!) And instead of punching his boss in the face, he decided he would start going all creepy psycho on me.
Either that, or I witnessed someone truly on the verge going POSTAL.
Anonymous wrote:Anonymous wrote:You should have called him on his behavior and attitude right then and there.
I was a waitress in NYC and one day I had a nasty attitude and a customer told me right then that she wasn't in the mood for my shit and to cut it out or give her table to another server. I immediately apologized and still remember her some thirty years later.
God, I miss NYC. No one gets away with a crap attitude in that city.
Anonymous wrote:Anonymous wrote:Anonymous wrote:
No, sorry. I worked as a cocktail server/waitress/bartender throughout my twenties and that is HARD work - but I never treated anyone the way this cashier treated OP. I went through all sorts of life events but, as a member of the service industry, had to suck it up and provide good service. On my worst days I was mechanical/ unsmiley, never intentionally creepy like this guy. He has serious issues.
+1. Everyone has bad days but there is no excuse for shooting death rays at a customer like that. It's weirdly and needlessly...aggressive to do something like that.
Was he getting ready to turn off his sign and go for a break when you zoomed up and unloaded your groceries? That's the only thing I can think of. Maybe he was jonesing for a cigarette or something.
Anonymous wrote:Anonymous wrote:Anonymous wrote:If this exact scene were a SNL skit, it would be hilarious.
Right? And then add in the complaint "he told me to have a wonderful day"! So funny.
I agree that he was having a bad day, TJs has good customer service and he was following the script exactly so that you technically can't complain against him! He was just getting through his day.
I really wish that Trader Joe's wouldn't make the cashiers do this. "Oh, I love the dried mango." The cashier knows that the cashier doesn't love the dried mango, I know that the cashier doesn't love the dried mango, and the cashier knows that I know that the cashier doesn't love the dried mango.
Anonymous wrote:You should have called him on his behavior and attitude right then and there.
I was a waitress in NYC and one day I had a nasty attitude and a customer told me right then that she wasn't in the mood for my shit and to cut it out or give her table to another server. I immediately apologized and still remember her some thirty years later.
Anonymous wrote:Anonymous wrote:If this exact scene were a SNL skit, it would be hilarious.
Right? And then add in the complaint "he told me to have a wonderful day"! So funny.
I agree that he was having a bad day, TJs has good customer service and he was following the script exactly so that you technically can't complain against him! He was just getting through his day.
Anonymous wrote:If this exact scene were a SNL skit, it would be hilarious.