Anonymous wrote:And this is why I love Southwest - it's like reasonable people decided that the airline experience can still be workable in this day and age. Guaranteed United and American you would have received surly service from a rude agent, if you got any service at all.
Anonymous wrote:The free bags barely make up for their family-unfriendly boarding. The stewards are nice but yes I do need to sit next to my two kids and no I should not have to pay extra for that.
Anonymous wrote:The free bags barely make up for their family-unfriendly boarding. The stewards are nice but yes I do need to sit next to my two kids and no I should not have to pay extra for that.