Anonymous wrote:I am talking about in a restaurant setting. Is 20 percent where a waiter starts out and you go up from there (IE: a 20 percent tip = normal/average service) or is a 20 percent tip reserved for the best waiters (IE: not standard and you usually give 15 or whatever). If service is very poor how far below 20 percent are you will to go? I tend to think 20 percent is the average and give more if warranted. Even if service is horrible I feel I can't give below 10.
20% seems to be standard these days, so that's what I give for good, but not stellar service.
Because the standard used to be 15%, I don't give that for bad service in case the server just thinks I'm old and living in the past.

I give 10% to make it clear I'm tipping intentionally low.
If service is so bad that I don't want leave a tip at all, then I'll talk to the manager so they know I'm not just stiffing them. Some people I know leave a quarter for the same reason.