This is such an illuminating thread. The commercial paints a clear picture of a driver in the wrong and a pedestrian acting responsibly and because viewers don't like the way the mother "sounds," they distance themselves from the message, blame the victim, make judgments about the quality of parenting, and completely ignore the stated facts. Frankly, I think this is pure racism and classism.
Here is one version of the commercial. This woman sounds totally together, despite the difficulty of discussing her son's tragic accident. I am struggling to understand what this woman, who has put her story out there to make streets safer for your children, has done to get this kind of response from viewers:
http://www.youtube.com/watch?v=SCVZqeAGY-A
She may not look or sound like you. This does not make her a bad parent, a degenerate or ignorant. Nor does it exonerate the driver. Nor does it make her or her son responsible for what happened to him.