Anonymous wrote:You are all a little nuts. The clubs dont earn cash back on their member orders, they get $ from the company for their coaches to have gear (plus cones, pennies, and other gear our kids need for training).

Capelli has had a lot of challenges recently (the coup in Bangladesh last year didn't help). And if your club is on a 2-year cycle, and this is year 2, nothing the club, or you, can do but wait it out and hope they dump the bad vendor the next year.

The clubs absolutely get cash back on every uniform order, and it’s not specific to Capelli. I’m using round numbers here, but that $400 adidas kit you ordered on soccer.com? Well soccer.com agreed to provide that kit to the club at a cost of $275. The $125 per kit mark up is collected by the vendor and sent back to the club at the end of the buying cycle. Same thing for rec. A kit that cost the customer $75 probably was provided to the club for $50.

This is in addition to the promotional allotment (coach gear, equipment, etc.)

This is standard across the board, though some clubs are greedier on the mark ups than others.

Now, whether specific individuals are getting kickbacks is a different story and depends on the club, and its leadership/ethics. But make no mistake it can, and does, happen in some instances.

Anonymous wrote:I ordered July 2nd. I just got notification that it will be delievered August 25th from UPS. I hope it comes on the 25th and that all the gear that was ordered is in there. I wouldn't work with Capelli again.

I think once you are getting updates on the UPS website, it is accurate. For us the holdup was when a shipping label was supposedly created and there was no change for weeks until UPS got possession of the package. Once that happened it was a pretty straightforward process of shipping the package from the West Coast to here. If you can see the package changing locations within the US, it should be on the way. In my experience with various companies, the UPS estimated delivery date is pretty accurate because it’s not up to the company at that point

I ordered July 2nd. I just got notification that it will be delievered August 25th from UPS. I hope it comes on the 25th and that all the gear that was ordered is in there. I wouldn't work with Capelli again.

This is really the worst company and customer service. I don't really understand how they can be so consistently bad.

They do all the order fulfillment and uniform
Making in Bangladesh. Once it arrives in the US, it ships to your house.

Capelli got way out over its skis and “expanded” without any real capacity to do so. Hence the delays in production because they’re probably doing the actual order fulfillment here and surprise, heat pressing 1,000 jerseys times however many clubs with specific numbers and sizes isn’t as easy as the merch table kid at a tournament makes it look.

As for cashback, def exists. It may not look how you think but if for example Capelli gives you a $40k cash back and you use it on say rec uniforms that aren’t paid directly by parents it’s not hard to see how higher ups would find a way to have that same 40k, now available in the bottom line, as a raise etc.

Of course that depends on whether Capelli actually pays it, which shocker, they’re about as good about as sending out uniforms.

Amateur hour uniform suppliers talking a good game to amateur business people, I.e. soccer coaches doubling as club directors.

From the Capelli website

https://capellisport.com/pages/diamond-allegiance

What does this mean for you?

• First class service with no middle man
• Potential sign-on bonuses for multi-year deals
• Larger allotments for Capelli Sport gear for the coaches in your organization
• Highest level cash rebates on mandatory uniform and fanwear purchases

I would read an article about this industry and the manufacturing.

My theory on what happens is they don't actually have the jerseys stocked or made. Once they receive X number of orders from your club, they manufacturer those specific jerseys. THey don't start manufacturing until they have X number in X size, or something. So they hold your order until it makes sense to make a bulk batch of that size/style.

I'm just honestly curious-has anyone ever worked in the uniform industry? What causes such long delays? They have the uniform pieces in stock at their factory in Bangladesh or wherever, you order, they pull the pieces, iron on some numbers, and ship it. What takes months and months and months?

Anonymous wrote:Not true, last year we received our uniform in three orders. All very late. Capelli sucks .Clubs use them for the cash back which is absurd. The point of a uniform supplier is to supply uniforms, not give directors kick backs.

so that’s the rub? We need an exposure thread for behind the scenes. Kickbacks for uniforms? Coaches stay free because of room blocks…. What other perks exist?

The shipping seems to be totally random, not first in first sent. Their fulfillment is running about 25% for our club.

I recall having issues before when we used Sterling soccer..but wasn't their fault it was Adidas production and this was right after covid. Plus they made sure the players had something even if it was at their expense. Wish we still used them!

Anonymous wrote:

Anonymous wrote:You are all a little nuts. The clubs dont earn cash back on their member orders, they get $ from the company for their coaches to have gear (plus cones, pennies, and other gear our kids need for training).

Capelli has had a lot of challenges recently (the coup in Bangladesh last year didn't help). And if your club is on a 2-year cycle, and this is year 2, nothing the club, or you, can do but wait it out and hope they dump the bad vendor the next year.

Our Club definitely gets money back on orders.

Name the club and your reasons for thinking this or you are just spouting baseless smears

Anonymous wrote:You are all a little nuts. The clubs dont earn cash back on their member orders, they get $ from the company for their coaches to have gear (plus cones, pennies, and other gear our kids need for training).

Capelli has had a lot of challenges recently (the coup in Bangladesh last year didn't help). And if your club is on a 2-year cycle, and this is year 2, nothing the club, or you, can do but wait it out and hope they dump the bad vendor the next year.

Our Club definitely gets money back on orders.

It's tot just Capelli, Soccer.com has a backlog of some Adidas kits too.