Anonymous wrote:I sincerely apologize for the oversight regarding your registration for the conference. I take full responsibility for the confusion and inconvenience this has caused.

Upon reviewing our records, it appears that there was indeed an error in registering you for the conference. It seems there was a misunderstanding on my part, possibly due to the simultaneous scheduling of two conferences in the same city.

I understand the importance of these events for your professional development, and I deeply regret any inconvenience this has caused you. I am taking immediate steps to rectify the situation by contacting the conference organizers and arranging for your registration.

Please rest assured that I will implement better systems to ensure such mistakes do not happen again in the future. If there is anything else I can do to assist you with this matter, please don't hesitate to let me know.

Once again, I apologize for any frustration or inconvenience this may have caused, and I appreciate your understanding.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:So the conference is tomorrow and Wednesday? He emailed you at 4pm their time that they didn't have him registered so today must not have been day 1 unless he missed 75% of the day traveling. Just beg and pay full price to get into whatever day you can.

I think you uncovered a troll. And if he's waiting for an answer from her, she wouldn't be coming back here constantly to post. So definitely a troll.

I'm not a troll. I just don't want to offer to pay for something full price when he may only get 50% of it, and I can't tell if he's telling me so I'll be aware I made a mistake and be more careful or telling me so I can fix it. He very well may have talked his way in and paid at the door - it's not clear to me.

Anonymous wrote:

Anonymous wrote:The suggested email is way too long right now.

Send him a quick email saying you are looking into it and see if you can get him registered asap.

THEN fall on your sword if they can’t, with the bottom line up front, but taking responsibility for the error. If they can, lead with that and gloss over the mistake with some passive language.

This

Anonymous wrote:it's been 40 minutes. Please tell me that you have responded to him. Jesus. call him. stop with the email immediately. Don't make any more assumptions.

Anonymous wrote:The suggested email is way too long right now.

Send him a quick email saying you are looking into it and see if you can get him registered asap.

THEN fall on your sword if they can’t, with the bottom line up front, but taking responsibility for the error. If they can, lead with that and gloss over the mistake with some passive language.

Anonymous wrote:I sincerely apologize for the oversight regarding your registration for the conference. I take full responsibility for the confusion and inconvenience this has caused.

Upon reviewing our records, it appears that there was indeed an error in registering you for the conference. It seems there was a misunderstanding on my part, possibly due to the simultaneous scheduling of two conferences in the same city.

I understand the importance of these events for your professional development, and I deeply regret any inconvenience this has caused you. I am taking immediate steps to rectify the situation by contacting the conference organizers and arranging for your registration.

Please rest assured that I will implement better systems to ensure such mistakes do not happen again in the future. If there is anything else I can do to assist you with this matter, please don't hesitate to let me know.

Once again, I apologize for any frustration or inconvenience this may have caused, and I appreciate your understanding.

Anonymous wrote:

Anonymous wrote:So the conference is tomorrow and Wednesday? He emailed you at 4pm their time that they didn't have him registered so today must not have been day 1 unless he missed 75% of the day traveling. Just beg and pay full price to get into whatever day you can.

I think you uncovered a troll. And if he's waiting for an answer from her, she wouldn't be coming back here constantly to post. So definitely a troll.

Anonymous wrote:So the conference is tomorrow and Wednesday? He emailed you at 4pm their time that they didn't have him registered so today must not have been day 1 unless he missed 75% of the day traveling. Just beg and pay full price to get into whatever day you can.

Anonymous wrote:So the conference is tomorrow and Wednesday? He emailed you at 4pm their time that they didn't have him registered so today must not have been day 1 unless he missed 75% of the day traveling. Just beg and pay full price to get into whatever day you can.

Anonymous wrote:You main concern is lodging for right now. Conferences are ALWAYS hurting for attendance, he can get registered onsite.

Also, I've delt with Euros on a conference, unfortunately, many are not as detail oriented as Americans, so good luck with that.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Just be direct and then work like to hell to see if you can get him in.

I just called the org and they said I can't register him retroactively and he'd have to register in person when he gets there if they're not sold out but she said they are sold out.

Beg. Explain that he is there, with a credit card.

See if you can get some sympathy. Tell the org that it was your mistake and that he has traveled to the location. Surely someone is a no show!

Exactly. Just say he travelled all the way from the states and it looks like there was some kind of error. Could have been theirs or yours since you don’t remember?